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Fire & Water - Cleanup & Restoration

Archived Blog Posts

The Nitty Gritty Mold Facts You Need to Know

4/19/2020 (Permalink)

The inside of a white closet with spots of black mold everywhere. Mold is considered a toxigenic fungi, meaning they have potential to produce toxins. If you suspect mold of any kind, give us a call.

There are so many warnings (and many fears) about black mold. This alarming type, also referred to as “toxic mold,” can cause trouble to both your building and health. The truth is, the words black and toxic are used interchangeably in most cases when it comes to it. Let’s discuss the facts about what it is and the myths behind it.

Stachybot-What?

One fact to point out is that stachybotrys chartarum, the only name professionals call it by, really is quite fatal to people’s health. It can produce allergens and irritants that are just down right bad for us.

How Can I Tell If It Is Black Mold?

There are many types of mold that can cause reactions. In fact, there are more than 100,000 different species of mold that can have black in color. This kind of mold has a greenish-black color and sometimes even have a greyish soot-like color. It is also known to be slimy or wet.

Some types of them can cause more harm than others, too. Give us a call immediately if you suspect there is any kind of mold in your home or business. Our team of mold remediators will inspect the affected area for you.

Is Toxic or Not?

It is true, black mold can be harmful but only if it is stimulated. Most molds are toxigenic, which means they can produce toxins. Therefore, it is important to remember not to touch or disturb mold. Let a professional take care of it for you.

If you think you may be experiencing black or any other kind of mold, please contact us at 909-399-9057.

What to Do When You Find Mold

4/19/2020 (Permalink)

Drywall that has been demolished off of the wall with spots of mold. If you find mold make sure to NEVER disturb it. Doing so may cause possible health issues. Call the experts instead to take care of the problem.

Mold can begin to grow and become a problem for your home or business in as little as 24-48 hours. It thrives off porous materials like drywall, insulation, carpets and ceiling tiles. If you ever come across a fuzzy growth in a dark, moist place, it is more than likely mold. Besides possessing an unpleasant musky smell, mold is a concern to have around you and your loved ones. Some of the benefits of mold remediation include

  • Avoiding potentially serious health problems by controlling moisture and eliminating mold growth altogether
  • Saving money on furnishings and remodeling necessities
  • Prevention of damage to your home that can get expensive

With almost 10 years of experience, our mold technicians are trained and certified to remediate mold in your home or office. If mold is discovered, we recommend giving us a call at 909-399-9057 and follow these guidelines until help arrives:

  • Stay away from the affected area/s of the building
  • Turn off all HVAC and fan systems

Do not disturb the mold for it can be hazardous to your health by doing so.

Storm Damage Tips Until Help Arrives

4/19/2020 (Permalink)

A leaky roof with paint filled with water. By following these simple steps could keep you and your loved ones safe from the strom damage.

After the rainfalls hit, you and your family’s safety are always the #1 concern and priority. Here are a few things you can do to protect your loved ones from harm.

  • Be careful. The most common concerns are electrical and “slip and fall” hazards
  • Keep away from outside walls and tall trees outside, as they may have been damaged by the storm
  • Ask yourself if it is safe to stay in the house
  • Wet materials can be very heavy. Be extra careful when picking them up. Side Note-only do activities that are safe for you to do.

We understand how stressful an event can be. Reach out to us at 909-399-9057 and we will guide you on what the next step is and what to do next.

Things to Keep in Mind When Storm Damage Hits

4/19/2020 (Permalink)

White leaky roof from the storm. Remembering what to do when a storm hits can save a lot of time and headaches. If you have more questions just give us call!

Rain and storm damage are usually the last thing on your mind-until it happens. There are many tips on what to do in case a storm hits, but what about after? We’re taking a look at what NOT to do after the rains hit and water has found its way into your home and furniture.

When Water Damage Strikes from the Rain:

  • Never use household appliances or turn the television on. The water has most likely soaked through the carpets and flooring. This can cause an electrical hazard to you and your loved ones.
  • Hang things like furs and leather goods. Leaving them in place can cause worse damage to them
  • Items like books, magazines or other goods that can run colored ink should be picked up off wet floors and carpets as they can stain
  • Water removal requires advanced equipment – NEVER us a household vacuum cleaner to remove water

Keep these tips in mind until our SERVPRO Claremont / Montclair team arrives to restore the damage (which is usually within the hour). For more information on storm and rain damage tips, give us a call at 909-399-9057.

How Our Expert Techs Reverse Water Damage

4/19/2020 (Permalink)

A technician extracting water from the floor from a storm. Our water technicians are shown extracting water from a roof that caved in after a rain storm.

SERVPRO® requires all water restoration specialists to go through extensive training and classes to understand the science of water extraction and the drying process. After calling our 24-hour emergency phone number, one of our experienced professionals will respond quickly to guide you on what to do next.

Assessing the Property

Our team is more than happy to inspect any affected areas in your home or office. We make the process as smooth and easy as possible for you. Our technician will discuss everything they find as well as your options.

Water Removal Process  

With the power of our commercial grade vacuums and pumps, hundreds of gallons of water can be removed with ease. This includes extracting the water, removing areas that come back positive for mold and drying it back to the original state. What’s more, we will always let you know what we’re working on-every step of the way.  

Excellent Results, Happy Clients

Over the years, SERVPRO of Claremont / Montclair has been helping customers in their most stressful times. With expertise and professionalism, our water damage technicians are highly trained in delivering fast, effective results to guarantee happy customers.

Being Prepped for Electrical Outages After a Storm

4/19/2020 (Permalink)

An open hand with a flashlight placed on the palm. A battery operated handheld flashlight should always be included in your emergency storm kit.

One of the things we can’t control is the weather. While Mother Nature always has a way of making rain and thunderstorms create chaos, there are a few things to keep in mind. Before the big storm hits, make sure you are prepared for an outage. The tips below will help you prepare and know what other nifty things to have on hand.

  • Keep a flashlight with batteries close by
  • Have a non-electric can opener on hand
  • Guarantee a 2-week food supply is made up of of canned / packaged goods
  • To add onto the food supply, always keep a 2-week supply of water for every person in your household
  • Have a battery – powered radio handy for the latest news
  • Open the refrigerator as little as possible during outages. This will allow food to last longer

If the storm has already hit, please give us a call at 909-399-9057 so we can help you on what to do next.

Water Heater Maintenance Tips

4/19/2020 (Permalink)

A leaky water heater causing rust and water damage. If water heaters are not maintained properly, water damage is almost always guaranteed.

Our team at SERVPRO of Claremont / Montclair always want to help our community out with tips and tricks on upkeeping things around the house and office. Today we have a few tips everyone can benefit from with your water heater.

Turn Power Off

The first rule of thumb – safety is always first. Before doing any maintenance on your water heater, shut the power off at the service panel. Leaking water can possible seep into carpets, flooring, baseboards and walls of your home or office. If this is not treated right away, it will even start to flow throughout the entire structure.

Check Every 3 Months

Maintaining your water heater is the secret. Once every 3 months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting at the bottom of the tank.  

Inspections and Replacements

Another key tip that could potentially save you some dough is to have a water heater technician inspect your water heater once every 2 years. Don’t forget that every 5 years, it is best to replace the anode rod by a certified service technician.

For more information on how we can help with water damage caused by water damage, give us a call at 909-399-9057 or visit us at https://www.SERVPROclaremontmontclair.com/.

Cleaning Up the Demolition Aftermath

4/6/2020 (Permalink)

A technician dressed in a PPE suit cleaning up demoltion. Each technician on our crew has been professionally trained to perform demolition the right way.

This was a big job we took care of after the rains had stopped. The moisture from all the rainfall made the mold grow rapidly, which spread throughout the walls and ceiling. Our professionals cut through a wet wall and discovered that not only was the drywall affected, there was also thick plaster behind it as well. They decided the best tactic was to demolish the wall and make sure all mold was removed in their living space to make sure it didn’t spread anywhere else.

After thoroughly demolishing through the drywall and plaster in not one but two rooms of the house, the next step was to completely clean the area to make sure there was no trace of the work being done. We made sure to clean up every inch of the rooms including dust, dirt, drywall and plaster pieces. We triple checked the area to make sure there wasn’t a spec of debris left by our techs. Our team used commercial grade vacuums to pick up everything that was left over. Even the biggest messes are not match for SERVPRO of Claremont/Montclair.         

A Chino Hills House Fire Cleanup

4/6/2020 (Permalink)

Burned and charred kitchen after a fire. A perfect example of how our technicians clean up after a fire. We needed a wheel barrow to get the bigger pieces of drywall out of the residence.

It may feel overwhelming when a fire starts in your home and your world is turned upside down. When this Chino Hills home went up in flames, the homeowners were devastated. The fire started in the kitchen and began spreading throughout the home, destroying a lot of the drywall and trapping heavy smoke into their clothing, upholstery and carpet. The fire was put out just in time and our team got started right away. We started in the kitchen and thoroughly cleaned every section of the home including the living room, hallway, stairway and entrance.

SERVPRO of Claremont technicians properly disposed of burned materials such insulation, drywall and wood. Our team went through the city, received a permit and rented a trash bin in order to remove them properly. Our team takes the extra steps to make sure your home or business is cleaned properly and is never at risk. Give us a call at 909-399-9057 to get an estimate from us today.    

The Difference Between Smoke Detectors and Fire Alarms

4/6/2020 (Permalink)

Two firemen putting out a house fire. One thing is for sure, both smoke detectors and fire alarms save lives each year.

Have you ever wondered what the difference is between a smoke detector and a fire alarm? Is it the same thing? They both have very important roles in your home and place of business. Today we are demystifying these two life savers and looking at why they should be hanging on everyone’s wall or ceiling.

Smoke Detectors:

As you read on, you will discover that both of these essential gadgets tell its own story in the name. To put it simply, a smoke detector can tell if there is smoke or fire in its earliest stages. This is terrific to have for several reasons including an alarm that goes off at the earliest sign of smoke. This alarm can avoid smoke inhalation for people, which causes more deaths than a fire itself. A smoke detector allows people in the surrounding area to evacuate immediately, hence saving lives. An inexpensive device like this can play a major role in the safety of your workplace and loved ones.

Fire Alarms:

The beauty of fire alarms is that they have the ability to monitor any changes in the environment related to combustion. Just like smoke detectors, fire alarms can sense when smoke is around too. This is where the confusion starts between the two-not only can fire alarms detect smoke, they can also activate the fire sprinkler system and alert the fire department. You will usually find these amazing gadgets in commercial buildings like apartments, high rise buildings and warehouses.

Knowing the difference is very important and can potentially save lives. If a recent fire has caused bad smoke odors in your home or workplace, we can help. Call our office at 909-399-9057 to have one of our technicians visit your home today.

Fire Prevention Tips from SERVPRO of Claremont / Montclair

4/6/2020 (Permalink)

A fire pit burning with four chairs around it in a backyard. Keep these fire prevention tips in mind, you may just need them one day.

The greatest fire prevention tip you can have for you and your loved ones is having a plan prepared, just in case. Thinking ahead can help avoid fire emergencies with the safety tips below.

Fire Safety Tips

  • Test all smoke alarms once a month to assure it is still active.
  • Changing the batteries in fire detectors should be done every 6 months or when the device begins to chirp. This indicates the battery is running low and needs to be replaced.
  • Have a fire escape plan and discuss it with everyone in the house.
  • Practice the escape plan by doing drills with your loved ones every so often. This can help everyone in the household understand what they need to do in case of an emergency. Remember, practice makes perfect!
  • Be extra careful with candles in the home. Before leaving the room, be sure to blow them out entirely. NEVER leave a candle unattended. If at all possible, consider flameless candles.

In case a fire ever ignites in the home, get as far away from the fire as possible. Call for help from a safe distance. It is NEVER recommended to go back inside under ANY circumstances. If you have recently experienced a fire emergency in your home or place of business, give us a call now at 909-399-9057 so we can help you with what to do next. Our professionals are standing by to give a helping hand.  

Backyard Fires and Safety Tips

4/6/2020 (Permalink)

A chair on fire burning almost charred. If not careful, a backyard get-together can end in disaster.

With April here (already!), the sun begins to come out from the clouds and warm up the days. This is the time to enjoy picnics, backyard parties and baby showers with the fire pit that has been put away since before winter. While participating in outdoor events is wonderful, it can also increase the chance of fires. Not to worry! By following these easy steps, you can help prevent any accidents from happening while protecting your family and friends.

Backyard Fire Safety Tips

  • The next backyard bash you host, make sure there is a safety net between your guests and an open flame like a fire pit or a barbeque
  • If your using candles to keep bugs and mosquitoes away, consider placing them in an area that is resistant to the flame
  • Consider battery operated or flameless candles for decoration. They give off a very nice glow!
  • Always have an adult present over a controlled fire
  • Keep children and pets at least 3 feet away from open flames

Fore more safety tips on fire prevention or you have recently experienced a fire in the home, reach out to us at 909-399-9057. 

Water Heater Maintenance Tips and Upkeep

4/6/2020 (Permalink)

A rusted water heater that has been leaking. Keeping up the maintenance on your water heater will save you time and money.

Our team at SERVPRO of Claremont / Montclair always want to help our community out with tips and tricks on upkeeping things around the house and office. Today we have a few tips everyone can benefit from with your water heater.

Turn Power Off

The first rule of thumb – safety is always first. Before doing any maintenance on your water heater, shut the power off at the service panel. Leaking water can possible seep into carpets, flooring, baseboards and walls of your home or office. If this is not treated right away, it will even start to flow throughout the entire structure.

Check Every 3 Months

Maintaining your water heater is the secret. Once every 3 months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting at the bottom of the tank.  

Inspections and Replacements

Another key tip that could potentially save you some dough is to have a water heater technician inspect your water heater once every 2 years. Don’t forget that every 5 years, it is best to replace the anode rod by a certified service technician.

For more information on how we can help with water damage caused by water damage, give us a call at 909-399-9057 or visit us at https://www.SERVPROclaremontmontclair.com/.

Restoring a Furniture Warehouse in City of Industry

4/6/2020 (Permalink)

Two technicians shoveling up ash and debris from a recent fire. Our professionals have year of experience restoring fire damage in commercial buildings.

It can be overwhelming when you see all the blood, sweat and tears you put into your business go up in flames. It was the same for this City of Industry warehouse. Not only did the furniture in this warehouse get damaged from the flames, but so did the loading dock of the building. Our team new their hands were full but knew just what to do. They suited up in their PPE suits and got to work. They did tasks like minor demolition (to knock down the rest of the burned panels), soot and ash cleanup.

The owner of this furniture company was thrilled of the job we did for him. If you have experienced fire damage of any kind, do not hesitate to reach out to us at 909-399-9057.  

Running Water Causing Damage in this Lawyer's Office

4/6/2020 (Permalink)

A technician pulling out the carpet padding from an office. Our water damage technicians pulling out carpet and padding from this lawyer’s office to get all the wet un-salvageable material out.

When small amounts of water began to leak through the carpet, this law firm began to get suspicious. As the slow leak continued throughout the day, the staff began to really panic as all the towels in the office would not hold it down. By the time SERVPRO of Claremont / Montclair got to the scene, the flood had continued to two more offices.

Our water technicians knew what to do. The water seeped very deep into the carpet including the carpet pad. Unfortunately, we could not save it since the water was sitting for about 24 hours before we were called in. The good news is that carpet and padding is very inexpensive and was a breeze to handle. After pulling out wet carpet, padding, extracting excess water and drying the affected rooms for 4 days, this lawyer’s office was as good as new.     

The Dos and Don’ts of Fire Safety

4/6/2020 (Permalink)

A brown house with a burned roof. The aftermath of a fire is even worse than you think. Minimize the amount of movement inside the house, as the soot can seep into your upholstery.

When a fire has wreaked havoc in your home or place of business, it wreaks havoc in your life. SERVPRO of Claremont / Montclair is here to make sure this doesn’t happen. If damage has been done from a fire, keep these Dos and Don’ts in mind. These pointers will make things easier for you until we arrive.

DO

  • Keep movement in the home to a minimum. Constant moving will embed soot particles into carpet and upholstery
  • Wash any soot from chrome appliances including faucets and any trip. Then lightly coast these surfaces with a small amount of lubricant.
  • Wash both sides of leaves on all house plants. They most likely have ash on them.

DON’T

  • Attempt to wash any walls without contacting a SERVPRO expert
  • Attempt to clean or shampoo a carpet until professional help arrives
  • Eat any food or beverages that may have been stored near fire, water or heat – they may be contaminated

Please contact us at 909-399-9057 for more information, we would love to help.

Photo: The aftermath of a fire is even worse than you think. Minimize the amount of movement inside the house, as the soot can seep into your upholstery.

What to Do When Your Business Has Been Vandalized with Graffiti

4/6/2020 (Permalink)

A spray can next to a white mask. If someone has vandalized your business or office, give the experts a call to remove it fast.

Businesses, offices and schools suffer from vandalism every day. It can be a senior high school prank or out of purely intentional mischief. Whatever the reason may be, it decreases the overall look and feel of a business. Not to mention the annoyance of cleaning it up. Our SERVPRO of Claremont / Montclair team have a few suggestions to help you out.  

DO:

  • Vacuum any glass particles that may have ended up in carpets and upholstery
  • Hose down or wash any egg damage from the building exterior as soon as possible
  • Save any containers with the ingredients of spilled inks, cosmetics and paints
  • Make sure to keep a record of all damage when possible. Pictures work the best because document everything.

Our team is here for your commercial cleaning services. Give us a call at 909-399-9057 to schedule an appointment with one of our technicians.

Maintenance to Your Water Heater Will Keep Savings in Your Wallet

3/26/2020 (Permalink)

Water heater that has been damaged. Water damage can get ugly if the water heater is not checked every so often. Let our IICRC certified techs take care of it for you.

Water heater maintenance can sound intimidating. The fact that it has high potential for water leaks can make a homeowner or renter like yourself think differently. When it is well maintained and checked often, you can reduce high costs in the long run.

The first thing to keep your eyes peeled for are leaks. Has it just begun? Is there mold already growing around the area of the leak? If so, we highly recommend having a professional inspect it as soon as possible.

If there aren’t any leaks, follow these instructions to make your water heater as efficient as possible. Once every 3 months, drain a gallon of water from the tank. If you know you have hardwater, we suggest doing this every month. Doing this will reduce the sediment that blocks the barrier between the heating elements in your water heater. Blocking it will slow down the heating of showers, laundry and dishwasher. 

Every 5 years, it is best to replace the anode rod inside your water heater. This can easily be installed by a professional technician. In fact, we recommend a water heater technician to inspect your water heater once every 2 years. This will prolong the life of your water heater and keep your wallet happy.

Why Choose SERVPRO? Because We Do It All

3/26/2020 (Permalink)

A living room with bare walls down to the studs. The aftermath of each job we complete is always accurate. Your home will be restored back to the way it was before the emergency happened.

From start to finish, you will see that SERVPRO of Claremont / Montclair will take care of your restoration emergency from start to finish. A fire for example can wreak havoc not only on your home or office, but your precious time and check book too. There is no need to worry. Not only do we possess the experience, but the equipment and talent on our team to make sure the disaster looks like it never took place. After removing any drywall that is burned and unsalvageable, we will make sure your home down to the studs is clean and smelling great. Besides any demolition that needs to be done, we will begin reconstructing your home back to the way it was. This includes painting your walls as well. It will be like an entirely new room in your home.   

If you have recently experienced a restoration emergency, let our team here at SERVPRO of Claremont / Montclair take care of everything so you don’t have to. We will always work with you each step of the way and make sure you are satisfied. Give us a call at 909-399-9057 for more information.  

Water Damage In Your Home and The Drying Process

3/24/2020 (Permalink)

Two plastic tubs filled with black water sitting in a hallway. Water damage can get ugly, especially when it is leaking from the roof. Let our IICRC certified techs restore it for you.

At first glance, these plastic tubs of murky water scream a bad day.

Water damage can be an inconvenient thing but putting your home back to the way it was does not have to be a headache. With years of experience under our belts, SERVPRO of Claremont / Montclair make each step of the process easy and convenient. Our water damage services include a result–driven drying process that will dry any moisture to the bone. Each step of the drying process is tedious which is why each of our technicians are certified and qualified enough to care for your home.    

We will begin the drying process as soon as we can by identifying all the areas that have moisture. The team will then set up drying equipment to save as much of your home as we can. This is also the best way to avoid mold too. Every 24 hours, a technician will go out and monitor the equipment and to see how the drying process is doing. This information will be documented in a drying diary. Each day, we can see the progress of the wet area by documenting the temperature and humidity of it. This cycle will continue for as little as 10 days, or until we dry it completely.

If you have any questions or concerns about water damage or leaks around your home, please do not hesitate to call us at 909-399-9057.     

Top 3 Common Mistakes About Mold

3/24/2020 (Permalink)

A piece of drywall on the floor with mold growing on it. When you see mold in your home, the best thing to do is to not disturb it and call a professional restoration company.

Have you ever called “the experts” just to have each company give you different answers about mold?

Today we’re digging deep and answering the top 3 common mistakes and false claims customers hear all the time. We are setting the facts straight because it is important to know what to do in case you discover mold in your home or office. And trust us, we have heard them all!

Common mistake #1: Mold can be killed with bleach.

This is a big no-no. Although there are many great home remedies out there, you cannot “kill” mold with bleach. In fact, you can do a lot more harm than good. When bleach is poured over mold, it disrupts the mold and activates tiny particles called mold spores. These mold spores are airborne and can be in very unhealthy if inhaled. According to OSHA, “the use of a biocide, such as chlorine bleach, is not recommended as a routine practice during mold remediation.” The only way to reduce mold is to have restoration experts perform mold remediation.    

Common mistake #2: Only black mold is dangerous

Even though black mold is very unhealthy, it is not the only mold that can raise health concerns. In fact, there are more than 100,000 species of mold spores known worldwide. Some of these species are not harmful at all, while others can be deadly. Who’s to say which is which when you have mold growing in your family room or work space. Overall, all mold should be left undisturbed and remediated the moment it is discovered.

Common mistake #3: Your home or office will be “mold-free”

This is a big misconception about mold. The truth is microscopic mold spores exist everywhere naturally, including indoors and outdoors. Because of this, it is impossible to remove 100% of mold. Take into consideration that these mold spores that are floating in the air can enter your home and office through A/C units, heaters, windows, doors, pets and even clothing.

The more facts you know about mold, the better off you will be in choosing the best restoration company for you. If you would like more information on mold growing in your living space, please do not hesitate to call the experts at 909-399-9057 SERVPROclaremontmontclair.com/ today. 

Water Drying Process for Homeowners

3/6/2020 (Permalink)

A brown carpet soaked with water with footprints. Water damage is no joke when you're a homeowner.

As a homeowner, water damage in your home can be both inconvenient and stressful. That is why SERVPRO of Claremont/ Montclair is available to you 24 hours a day, 7 days a week. When water is coming up from the floor or a water heater leaks, you need the experts to act fast and save as much of your contents as possible. We will begin the drying process as soon as we can and every 24 hours, a technician will go out and check up on it to see how it is doing. This information will be documented in a drying diary. Each day, we can see the progress of the wet area by documenting the temperature and humidity of it. This cycle will continue for as little as 10 days, or until we dry it completely. This way, mold does not have a chance to grow-which can be costly. If you have any questions or concerns about water damage or leaks around your home, please do not hesitate to call us at 909-399-9057.  

Mold Grows Where You Least Expect It

3/6/2020 (Permalink)

An old, leaky, dirty water heater . This is a prime example of where mold can grow.

Picture coming home from a nice, long well-deserved vacation when suddenly you get a whiff of an unpleasant smell. The musty, wet odor of mold invades your nostrils while you frantically try and find where it's coming from. When the smell leads you to the water heater, you see that an ongoing leak has made the perfect bed for a colony of mold. Yikes! So, now what?

Although mold grows everywhere, having it grow inside your home is never good. Mold may be very unhealthy for you and everyone that lives in your home. When water damage is near, mold is not far behind if it isn’t taken care of immediately. In fact, mold will grow within 24-48 hours of a waterpipe leak. This also means anything else that can potentially leak in your home including the kitchen sink and behind the toilet.

Don’t let mold stress you out. The experts here at SERVPRO of Claremont / Montclair will eliminate the mold in your home or office. Our experienced technicians will always let you know the process in detail. We make it easy for you to understand what we’re doing every step of the way. We work with all insurance companies and will work with you too. Give us a call at 909-399-9057 and schedule an appointment with us-let us worry about the mold so you don’t have to.

The Lowest Prices for Restoration in Town

2/18/2020 (Permalink)

A technician with glasses wiping a stainless steel stove grease trap. Keeping the prices affordable with self-pay options is what we call a big deal. Ask us what we could do for you.

When it comes to fixing your water or fire damage, things can get pricey.

Sure, your home insurance will kick in to help cover the damage that occurred, but that may not always be the case. It is a heartbreaking situation to find out that your insurance policy does not cover 100% of the damage that happened to your home. Maybe there’s somewhere in the fine print that excludes the cause of loss, leaving you stressed and stuck with the bill.

Our restoration company has experienced this unfortunate situation time and time again. This is why the prices at SERVPRO of Claremont/Montclair are reasonable and affordable. We know how stressful these kinds of situations can be, which is why we keep our prices with our customers in mind. We offer self-pay services if for any reason the bill is not fully covered. Give us a ring at 909-399-9057 for more information. Give us a call for a free inspection!  

How important is it to Clean Your Air Ducts and HVAC?

12/13/2019 (Permalink)

The inside of a very dirty and dusty air vent. Overtime, air ducts collect dust. This makes the perfect place for bacteria, allergens and even mold to grow.

Cleaning the air duct system is essential to breathing clean, fresh air in your home and office. It can just as easily be forgotten about – until the dust and allergens begin to disrupt the air quality. How can you tell if your HVAC system needs cleaning? One factor to look out for is if every time you turn on your air conditioner unit or heater, a small amount of dust blows out. Another thing to look out for is a musty smell coming from the air ducts. 

You may be asking if it is really that necessary to clean the air ducts. We here at SERVPRO Claremont / Montclair want you to know it is extremely important. Fine particles of dust collect on the surfaces of vents, coils and motors. This makes the perfect breeding place for bacteria to run amuck. Over time, allergens, dander from pets, hair and even mold can grow in HVAC systems. Those who have allergies, or experience unexplained symptoms, can also be indications that your air ducts need to be cleaned.

If there is smoke from nearby fires around, we highly recommend having your air ducts and HVAC system cleaned. Just like smoke, ash and soot can easily blow through the air and into your units. This can be a definite health hazard and is unhealthy to breathe in for anyone.      

To prevent this from happening, it is important to periodically check how your air ducts are doing. If they require a thorough cleaning, schedule an appointment at 909-399-9057. 

We Help You From Beginning to End

12/4/2019 (Permalink)

Green air movers drying puddles of water in an office. We are here to help you with your restoration emergency 24 hours a day.

We Are with You Every Step of the Way

To deal with matters like mold growth from a leak or a natural disaster causing damage to your home or business can cause a lot of stress. We all have busy schedules and emergencies like this can seem like the cherry on top. Although these treacherous times can cause stress, SERVPRO of Claremont/Montclair cares and understands how important it is to get things back to normal.

For business owners, we understand that time is money and the longer your business is out of commission, the worse it is. When we are on the job, your business will be up and running in no time at all. Our restoration team gives you peace of mind and will always let you know what the next step is. 

Every homeowner we work with is always aware of our game plan. It is procedure to do a walk through with them and show what work needs to be done, if we can save or restore any part of the affected area and if the insurance claim will (or will not) be covered for the damage. When you call our office, we will ask you to provide as much information as possible about your situation (fire damage, smoke damage, water damage, mold, etc.). From there, we will schedule an appointment to send one of our knowledgeable technicians out to you. If it is an emergency, we offer 24-hour emergency services and will get to you fast. We will always give you our honest recommendations of work and make sure you understand the process every step of the way. That is the SERVPRO way.       

SERVPRO’s Work is Known Both National and International

12/4/2019 (Permalink)

A technician pulling insulation from the ceiling and dropping it on the floor. SERVPRO is a national and international name in restoration you can trust.

When Ted and Doris Isaacson first opened SERVPRO in 1967, they never knew the small paint shop would grow into the restoration giant it is today. With a background in both cleaning and restoration, their Sacramento, California painting business soon transformed into a franchisor of cleanup and restoration specialists. After the very first SERVPRO was franchised in 1967, the brand has not stopped growing since.

A recognized restoration brand throughout the United States and Canada, SERVPRO’s work for water and fire damage is trusted and respected by business owners and homeowners alike. Each franchise is locally owned and operated including SERVPRO of Claremont / Montclair. We are known to make any size disaster look “Like it never even happened.” through our professionalism, expertise and state of the art equipment. You can trust that our experience will give you peace of mind. Give us a call at 909-399-9057 to schedule an appointment today.   

How to Make Your Hardwood Floors Shine - The SERVPRO Way

12/4/2019 (Permalink)

A kitchen with shiny multi-colored brown hardwood floor. The secret is all in our SERVPRO hardwood floor cleaner. It makes any wood floor shine like new!

Whether it is oak, cherry wood or hickory, hardwood floors can be a great investment for longevity if you take care of them. A hardwood floor in your home can really make any living space come to life. When cared for properly, the wood gives off a shine, creating a different feel to your home or office. In time however, all the buildup from oil, dirt and grime remain stuck on the wood, leaving it to look cloudy and dull.

SERVPRO of Claremont / Montclair has a secret wood cleaning formula that will remove all the tough buildup from months past. We highly recommend that all wood floors receive a deep cleaning at least twice a year. If you are in an office or commercial building, we would shoot for once a season due to high foot traffic. As part of our cleaning services our experienced techs use specialty tools to catch every inch of buildup, making any hardwood floor shine like new.

For more information on our cleaning services for your home or office building, please give us a call to schedule an appointment today!    

Fire and Ash Cleaning in the I.E.

12/2/2019 (Permalink)

A technician wiping down walls with sponge to get rid of ash. We use special sponges to wipe off any ash that may be on the walls of the home.

When first learning about a fire that ignited at this Jurupa Valley, California home, we were confident we could help the couple. Since a series of brush fires affected many homes in the Inland Empire, we were called to help as many people as we could. This particular home was one of them. 

We walked the entire home with the homeowners and answered every question they had about what needed to be cleaned. Our professional fire techs used special cleaning products and soot removing sponges to deep clean every inch of the rooms in their home. Every single peace of content found in their home was sent to be professionally dry cleaned and the rest we personally cleaned.

It took our crew under 5 days to clean evert inch of this two-story home, leaving it sparkling clean and smelling great. SERVPRO of Claremont/Montclair restored their home back to the way it was and we can for you too. Give us a call at 909-399-9057 and speak to one of our restoration specialist about all cleaning services.   

An Overview of Our Restoration Cleaning Services

12/2/2019 (Permalink)

A technician pictured in a PPE suit. Our experts get equipped in PPE suits to protect themselves from hazardous contents.

When things become too overwhelming in the kitchen or garage, it can be confusing to know where to start. Luckily, our technicians know just what to do for you in these times of need. Everything from content inventory, deep cleaning, fogging and throwing waste away, our cleaning services will help you make life easy again.

Situations can get dangerous at times, which is why we are the few restoration companies that offer biohazard services to the area. We have the right protective suits to make sure any toxic products will be disposed of properly and the right way. We also service homes and offices for hoarding, graffiti and vandalism, crime scene, HVAC and more.

When things get out of hand in your home or commercial building, let SERVPRO of Claremont/Montclair be the solution. 

Why You Need a SERVPRO ERP

11/4/2019 (Permalink)

Flyer for the SERVPRO Emergency Ready Profile. Signing up for SERVPRO's Emergency Ready Profile is fast, easy and free. Contact our office to set yours up today.

Having your home and business prepared for any disaster is part of how SERVPRO is always looking out for you. We offer our customers and business owners alike something called ERPs or Emergency Ready Profiles. With an Emergency Ready Profile, you will be able to create a plan of action in case an emergency strikes.

What Is an ERP?

With SERVPRO’s Emergency Ready Program, you will be minimizing the time for our team to get to you. With one app, you can enter your home and/or business address, the square footage, and your contact information.

What are the Benefits?

If there was ever an emergency, we would be able to look your property information up fast and easy. This includes where each of your water shutoff valves are located throughout the property. This can limit the amount of time your business is closed due to the aftermath of cleaning and renovating after a disaster. Get back to doing what you do best in a shorter amount of time with our ERP app.

How Do I Get Started?

You can get started with your ERP today by contacting the SERVPRO of Claremont/Montclair office and a representative will help you set it up. Once your account is setup, one of our friendly staff members will reach out to schedule your facility’s free assessment.   

An Unrelaxing Day at the Spa

6/19/2019 (Permalink)

After placing air movers and a dehumidifier in this spa, we saved the hardwood floor and drywall and prevented mold from growing.

When we think of the spa, we think of facials, manicures and the pedicures that relax us and makes us say ah! This was not the case when we received an emergency call from an Upland, California spa. In the wee hours of the morning and before they opened, our technicians could already tell that the hardwood flooring towards the back of the shop was beginning to buckle. In fact, ½ foot of the wall was beginning to swell from the bottom up. Our team immediately placed air movers and a dehumidifier near the areas that detected moisture.

The spa owner received a call from a neighboring business saying that there was water dripping from out of the front door. When the owner got to her place of business, the water heater had been leaking and there was water everywhere. She remembered us from a business card her friend gave to her and she gave us a call right away. It was great that she did because it saved her thousands of dollars in the long run.

If she had not called us when she did, she would have more than likely had mold beginning to grow. Good call! Avoiding more damage to your place of business or commercial building will always give you an “ah” of relief!  

The 1-4-8 Rules of Service

6/11/2019 (Permalink)

Our team can handle disasters big or small.

Anything from mold in your home to a recent fire can be emotionally draining. Our SERVPRO of Claremont/Montclair team understands how traumatic it can be to deal with an emergency like this. We will help you get through this by always applying the 1-4-8 rules of service. In an event that there is water damage, fire damage or mold, our corporate office will reach out to us. Within one hour, our office team will get in contact with you to set up service. From there, our technicians will be on-site to start mitigation services. Within 8 business hours of our on-site arrival, our certified technicians will have inspected the premises and will have provided a thorough explanation of what we found and what the best next step is.   

The SERVPRO of Claremont/Montclair team strives to abide by these rules and to ensure that the damage is removed and restored fast and right the first time. If you have any questions regarding a restoration emergency, do not hesitate to give us a call at 909-399-9057. We are happy to help!

Hot Oil and Fire Just Don’t Add Up

6/10/2019 (Permalink)

A small kitchen fire turned into something bigger. This is the aftermath of a pan on fire being thrown out this luxury apartment.

Looking at the damage a fire does to someone’s home is heartbreaking. Not to mention what it does to the tenant’s emotional state of mind. This was true for the tenants of this luxury apartment. The young couple living here was cooking dinner and the oil, when suddenly some of the oil contacted the fire. This caused an instant fire to the pan. Out of panic, they ran to the front door and threw it out. Unfortunately, this made matters worse and ignited another fire.

Our fire technicians lucky enough saved everything they could including a lot of the drywalls and furniture. About 4 days later, the entire apartment looked like an entirely different place. The tenants had tears of joy instead of from the traumatic experience. They were very thankful, and the property manager vowed to use us again in case an emergency ever happened again. 

Cigarette Fire in Rancho Cucamonga

6/7/2019 (Permalink)

Accidents happen. If you have recently experienced a fire in your home, give us a call and set up an appointment with us.

When approaching this Rancho Cucamonga condominium, our fire restoration technicians could still smell the recent blaze from down the street. When they approached the entrance, they immediately had to put on masks since the smell was so strong.

The fire was caused by a cigarette that was still lit. The owner thought he had put it out before he took a nap, but unfortunately that was not the case. Thank goodness he was safe and sound, but from a small ember of the cigarette, it lit a curtain on fire. After quickly extinguishing it, he gave us a call right away. After inspecting the damage, we got to work. We cleaned the entire affected bedroom with our specialty products. We used our SERVPRO sponges to clean all the soot and ash off the walls, cleaned out the HVAC and air ducts as well as fogged afterwards to make sure the smoke smell was no longer there. The owner was very pleased when he found his home just the way it used to be.

Accidents happen all the time. If you have recently been victimized by a fire in your home or office, give us a call at 909-399-9057 to schedule an inspection – we are here to help.   

Fuzzies Under the Kitchen Sink

5/23/2019 (Permalink)

From the looks of it, mold began growing right under this sink.

It seemed like the end of the road for this kitchen sink. After receiving a phone call explaining the damage under this sink, we went out to inspect it at once. After the musky smell had settled, the mold technicians found the green and black fuzzy stuff everywhere. We had our client sign some paperwork and got to work immediately.

After we contained the affected area, our technicians put on their PPE suits and masks and tackled the problem area. After some minor demolition (only the bottom of the sink) and a few air scrubbers to clean the air of mold spores, this kitchen was saved.

Mold can be found in moisture prone areas of the home and office including under sinks, ceilings (where pipes run through), water heaters and even behind the washer and dryer. Give us a ring at 909-399-9057 to schedule an inspection with us today.    

Corroded Pipes Can Only Mean One Thing…

5/21/2019 (Permalink)

Don’t let a broken pipe create so much moisture that mold begins to grow! Give us a call and let our experts look at the damage today.

When you begin to see water emerging from the kitchen floor, or when there is water coming from the ceiling of your two-story home, that is probably because an old pipe has cracked. After time, pipes throughout the home (and even places of business) will corrode and eventually crack over time. After the water has emerged up and into your home or office, it will cause moisture – the breeding ground of mold.

Before mold has a shot at rapidly growing and running amuck, it can be avoided by taking care of the leak immediately. After a plumber has stopped the leak, our air movers will completely dry all moisture. This will avoid any mold issues or musky smells from happening. Of course, each phone call we receive from customers are unique and it goes by a case by case basis. But whatever the situation may be, rest assured that we will solve your water damage issue before it gets any worse. Give our office a call at 909-399-9057 to schedule an inspection with one of our technicians and give us a try.           

Power Washing a Mudslide Out of a Garage

5/15/2019 (Permalink)

After removing the frozen mud out of this homeowner’s garage, we did a power wash to make sure it was completely out.

The continuous rains has done some damage throughout the mountain area including Big Bear. The unfortunate thing about rain in the mountains is that it freezes. When the sun comes out, it melts the snow and turns back into its liquid form which can cause big problems for homeowners and business owners alike. One of the Big Bear residents suffered not only the excess water in his garage, but also mud that froze in it.

Our team of technicians strategized on how we could take it out. Finally, we found the easiest way to do it is to do it the old fashion way-start shoveling it out. Once all mud was removed, we removed the affected area of the walls that could not be saved, and power washed it down. This job was one of the more challenging ones because of the frozen mud, but we completed it in no time and got this homeowner’s cabin back to the way it was.  

We Go Where No Man Has Gone Before

5/15/2019 (Permalink)

Our technician went under the house in the crawlspace to remove wet, molded insulation.

From attics full of vermin to crawlspaces under the house, SERVPRO of Claremont/Montclair’s remediation technicians go where no one else will. We get to the bottom of the problem and will usually fine where the cause of loss is coming from. We gear up in our PPE (personal protective equipment) suits, put our specialty filtered masks on to prevent inhaling toxic spores and are ready to go. 

This particular home had an old pipe crack under a bedroom, where a leak began. All insulation had to be removed since it was soaked and had begun to grow mold. We sprayed our special formulated antimicrobial spray all along the affected areas to make sure mold did not grow back. After the work was done, this homeowner was thrilled to see that the leak was no longer costing him time, headaches and money.        

Bringing Down Moldy Insulation in an Ontario Warehouse

5/14/2019 (Permalink)

A shot of our remediation specialist cleaning up debris from the molded insulation.

When we first scoped out the 12,000 square foot warehouse for mold, we began thinking of the strategies we would use to remove it from the ceiling. The warehouse had a roof leak that was never discovered until it was too late. The leak had absorbed the insulation in the ceiling, which caused the mold to grow throughout the entire area. After a detailed overview of the tasks that needed to get this commercial building back to its original state, we got to work fast (since mold can grow from moisture within 24-48 hours).

We began the mold remediation process by first gearing up in our PPE suits. From head to toe, our remediation technicians are covered to protect them from any mold spores floating in the air. These mold spores will float in the air once the mold is disturbed. We brought in a cherry picker to help us bring down the insulation throughout the roof. At the end of this challenging job, all affected insulation and mold was removed. After the owner of the building did a walk through with us, he was very pleased with the work we did.

If you are experiencing a mold problem, do not hesitate to give us a call at 909-399-9057 to schedule an inspection.       

When the Snow Storm Passes, the Water Damage Stays

5/13/2019 (Permalink)

A mudslide invaded this Big Bear home. Luckily, our team of experts were all over it.

The rain and snowfall looked never ending for the mountain communities that make up Big Bear and Big Bear Lake, California. This is just a glimpse of the 1,000 homes that were affected by water damage, mud slides and mold. There was a lot of work to be done on this specific house including a pack out of all the contents both inside and out, removing all the mud that invaded the home from the mudslide, detail cleaning as well as a pack in of their personal belongings. This was no easy task to get this home back to the way it was, but nothing is impossible for our team. Our client was overjoyed with the results of her home and thanked us-the most valuable thing we cherish.

When a water damage emergency strikes, call the professionals at 909-399-9057.

Saving an Ontario Commercial Warehouse from Water Damage

4/30/2019 (Permalink)

Our technician extracting water from the carpet of a commercial warehouse. The faster we extract the water, the faster we restore.

When we arrived at the commercial warehouse building in Ontario, California, the entire carpet was saturated with water. Employees on the graveyard shift were trying to grab a product from a high level with a fork lift, but accidentally hit a water sprinkler and it went off. Our water technicians immediately got to work to try and save as much of the carpet as possible. We used our water extraction wands to suck out all standing water that soaked the flooring and used air movers to dry it all until it was dry completely. 

The owners of the building called us immediately, which was a great thing on there end. Since we were called as early as possible, we were able to save the entire commercial carpet without removing the padding under it and ripping it out. The owner was so happy to hear that we restored as much as possible and they actually saved a lot of money. When an emergency strikes, do not wait on it and give us a call at 909-399-9057. We can help your commercial warehouse building too day or night.     

SERVPRO® Water Damage Equipment is Only the Best

4/25/2019 (Permalink)

After a long day at work, you battle the traffic on the freeway just to get home to start dinner. As you gather the pots and pans for your meal, you step into a puddle of water. You follow it from the sink where it is leaking heavily. This is what this Claremont resident went through after discovering a pipe had broken.

After the plumber had fixed the emergency leak, we got to work right away. After discovering a broken pipe from under a kitchen sink, half of the residence was covered in water. Our air movers were used to dry every inch of her home, including the drywall and studs. 

In these instances, our equipment we use is unlike any other out in the market. We have everything from extracting wands and dehumidifiers to air movers and moisture meters to detect where the moisture is coming from and dry it completely. Discovered water damage recently? Contact us anytime at 909-399-9057 to see what we can do for you.     

Being Prepared for an Outage After a Storm

4/11/2019 (Permalink)

A battery operated handheld flashlight should always be included in your emergency storm kit.

One of the things we can’t control is the weather. While Mother Nature always has a way of making rain and thunderstorms create chaos, there are a few things to keep in mind. Before the big storm hits, make sure you are prepared for an outage. The tips below will help you prepare and know what other nifty things to have on hand.

  • Keep a flashlight with batteries close by
  • Have a non-electric can opener on hand
  • Guarantee a 2-week food supply is made up of of canned / packaged goods
  • To add onto the food supply, always keep a 2-week supply of water for every person in your household
  • Have a battery – powered radio handy for the latest news
  • Open the refrigerator as little as possible during outages. This will allow food to last longer

If the storm has already hit, please give us a call at 909-399-9057 so we can help you on what to do next.

Water Heater Maintenance Tips and Upkeeping

4/11/2019 (Permalink)

If water heaters are not maintained properly, water damage is almost always guaranteed.

Our team at SERVPRO of Claremont / Montclair always want to help our community out with tips and tricks on upkeeping things around the house and office. Today we have a few tips everyone can benefit from with your water heater.

Turn Power Off

The first rule of thumb – safety is always first. Before doing any maintenance on your water heater, shut the power off at the service panel. Leaking water can possible seep into carpets, flooring, baseboards and walls of your home or office. If this is not treated right away, it will even start to flow throughout the entire structure.

Check Every 3 Months

Maintaining your water heater is the secret. Once every 3 months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting at the bottom of the tank.  

Inspections and Replacements

Another key tip that could potentially save you some dough is to have a water heater technician inspect your water heater once every 2 years. Don’t forget that every 5 years, it is best to replace the anode rod by a certified service technician.

For more information on how we can help with water damage caused by water damage, give us a call at 909-399-9057 or visit us at https://www.SERVPROclaremontmontclair.com/.

You Found Mold – Now What?

4/11/2019 (Permalink)

If you find mold make sure to NEVER disturb it. Doing so may cause possible health issues. Call the experts instead to take care of the problem.

Mold can begin to grow and become a problem for your home or business in as little as 24-48 hours. It thrives off porous materials like drywall, insulation, carpets and ceiling tiles. If you ever come across a fuzzy growth in a dark, moist place, it is more than likely mold. Besides possessing an unpleasant musky smell, mold is a concern to have around you and your loved ones. Some of the benefits of mold remediation include

  • Avoiding potentially serious health problems by controlling moisture and eliminating mold growth altogether
  • Saving money on furnishings and remodeling necessities
  • Prevention of damage to your home that can get expensive

With almost 10 years of experience, our mold technicians are trained and certified to remediate mold in your home or office. If mold is discovered, we recommend giving us a call at 909-399-9057 and follow these guidelines until help arrives:

  • Stay away from the affected area/s of the building
  • Turn off all HVAC and fan systems

Do not disturb the mold for it can be hazardous to your health by doing so.

The Nitty Gritty Facts about Black Mold

4/9/2019 (Permalink)

Mold is considered a toxigenic fungi, meaning they have potential to produce toxins. If you suspect mold of any kind, give us a call.

There are so many warnings (and many fears) about black mold. This alarming type, also referred to as “toxic mold,” can cause trouble to both your building and health. The truth is, the words black and toxic are used interchangeably in most cases when it comes to it. Let’s discuss the facts about what it is and the myths behind it.

Stachybot-What?

One fact to point out is that stachybotrys chartarum, the only name professionals call it by, really is quite fatal to people’s health. It can produce allergens and irritants that are just down right bad for us.

How Can I Tell If It Is Black Mold?

There are many types of mold that can cause reactions. In fact, there are more than 100,000 different species of mold that can have black in color. This kind of mold has a greenish-black color and sometimes even have a greyish soot-like color. It is also known to be slimy or wet.

Some types of them can cause more harm than others, too. Give us a call immediately if you suspect there is any kind of mold in your home or business. Our team of mold remediators will inspect the affected area for you.

Is Toxic or Not?

It is true, black mold can be harmful but only if it is stimulated. Most molds are toxigenic, which means they can produce toxins. Therefore, it is important to remember not to touch or disturb mold. Let a professional take care of it for you.

If you think you may be experiencing black or any other kind of mold, please contact us at 909-399-9057.

How Our Team Reverses Water Damage

4/9/2019 (Permalink)

Our water technicians are shown extracting water from a roof that caved in after a rain storm.

SERVPRO® requires all water restoration specialists to go through extensive training and classes to understand the science of water extraction and the drying process. After calling our 24-hour emergency phone number, one of our experienced professionals will respond quickly to guide you on what to do next.

Assessing the Property

Our team is more than happy to inspect any affected areas in your home or office. We make the process as smooth and easy as possible for you. Our technician will discuss everything they find as well as your options.

Water Removal Process  

With the power of our commercial grade vacuums and pumps, hundreds of gallons of water can be removed with ease. This includes extracting the water, removing areas that come back positive for mold and drying it back to the original state. What’s more, we will always let you know what we’re working on-every step of the way.  

Excellent Results, Happy Clients

Over the years, SERVPRO of Claremont / Montclair has been helping customers in their most stressful times. With expertise and professionalism, our water damage technicians are highly trained in delivering fast, effective results to guarantee happy customers.

You Don’t Want to Do This When Storm Damage Hits

4/9/2019 (Permalink)

Storm damage can happen when you least expect it. Follow our tips to avoid further damage.

Rain and storm damage are usually the last thing on your mind-until it happens. There are many tips on what to do in case a storm hits, but what about after? We’re taking a look at what NOT to do after the rains hit and water has found its way into your home and furniture.

When Water Damage Strikes from the Rain:

  • Never use household appliances or turn the television on. The water has most likely soaked through the carpets and flooring. This can cause an electrical hazard to you and your loved ones.
  • Hang things like furs and leather goods. Leaving them in place can cause worse damage to them
  • Items like books, magazines or other goods that can run colored ink should be picked up off wet floors and carpets as they can stain
  • Water removal requires advanced equipment – NEVER us a household vacuum cleaner to remove water

Keep these tips in mind until our SERVPRO Claremont / Montclair team arrives to restore the damage (which is usually within the hour). For more information on storm and rain damage tips, give us a call at 909-399-9057.

What to Do with Storm Damage Until Help Arrives

4/9/2019 (Permalink)

Storm damage can damage your home, but it can also damage your belongings like carpets and furniture.

After the rainfalls hit, you and your family’s safety are always the #1 concern and priority. Here are a few things you can do to protect your loved ones from harm.

  • Be careful. The most common concerns are electrical and “slip and fall” hazards
  • Keep away from outside walls and tall trees outside, as they may have been damaged by the storm
  • Ask yourself if it is safe to stay in the house
  • Wet materials can be very heavy. Be extra careful when picking them up. Side Note-only do activities that are safe for you to do.

We understand how stressful an event can be. Reach out to us at 909-399-9057 and we will guide you on what the next step is and what to do next.

Restoring a Furniture Warehouse in City of Industry

4/8/2019 (Permalink)

Our professionals have year of experience restoring fire damage in commercial buildings.

It can be overwhelming when you see all the blood, sweat and tears you put into your business go up in flames. It was the same for this City of Industry warehouse. Not only did the furniture in this warehouse get damaged from the flames, but so did the loading dock of the building. Our team new their hands were full but knew just what to do. They suited up in their PPE suits and got to work. They did tasks like minor demolition (to knock down the rest of the burned panels), soot and ash cleanup.

The owner of this furniture company was thrilled of the job we did for him. If you have experienced fire damage of any kind, do not hesitate to reach out to us at 909-399-9057.          

Running Water Causing Damage in this Lawyer Office

4/8/2019 (Permalink)

Our water damage technicians pulling out carpet and padding from this lawyer’s office to get all the wet unsalvageable material out.

When small amounts of water began to leak through the carpet, this law firm began to get suspicious. As the slow leak continued throughout the day, the staff began to really panic as all the towels in the office would not hold it down. By the time SERVPRO of Claremont / Montclair got to the scene, the flood had continued to two more offices.

Our water technicians knew what to do. The water seeped very deep into the carpet including the carpet pad. Unfortunately, we could not save it since the water was sitting for about 24 hours before we were called in. The good news is that carpet and padding is very inexpensive and was a breeze to handle. After pulling out wet carpet, padding, extracting excess water and drying the affected rooms for 4 days, this lawyer’s office was as good as new.       

The Dos and Don’ts of Fire Safety

4/8/2019 (Permalink)

The aftermath of a fire is even worse than you think. Minimize the amount of movement inside the house, as the soot can seep into your upholstery.

When a fire has wreaked havoc in your home or place of business, it wreaks havoc in your life. SERVPRO of Claremont / Montclair is here to make sure this doesn’t happen. If damage has been done from a fire, keep these Dos and Don’ts in mind. These pointers will make things easier for you until we arrive.

DO

  • Keep movement in the home to a minimum. Constant moving will embed soot particles into carpet and upholstery
  • Wash any soot from chrome appliances including faucets and any trip. Then lightly coast these surfaces with a small amount of lubricant.
  • Wash both sides of leaves on all house plants. They most likely have ash on them.

DON’T

  • Attempt to wash any walls without contacting a SERVPRO expert
  • Attempt to clean or shampoo a carpet until professional help arrives
  • Eat any food or beverages that may have been stored near fire, water or heat – they may be contaminated

Please contact us at 909-399-9057 for more information, we would love to help.

What to Do When Your Business Has Been Vandalized with Graffiti

4/8/2019 (Permalink)

If someone has vandalized your business or office, give the experts a call to remove it fast.

Businesses, offices and schools suffer from vandalism every day. It can be a senior high school prank or out of purely intentional mischief. Whatever the reason may be, it decreases the over all look and feel of a business. Not to mention the annoyance of cleaning it up. Our SERVPRO of Claremont / Montclair team have a few suggestions to help you out.  

DO:

  • Vacuum any glass particles that may have ended up in carpets and upholstery
  • Hose down or wash any egg damage from the building exterior as soon as possible
  • Save any containers with the ingredients of spilled inks, cosmetics and paints
  • Make sure to keep a record of all damage when possible. Pictures work the best because document everything.

Our team is here for your commercial cleaning services. Give us a call at 909-399-9057 to schedule an appointment with one of our technicians.

The Difference Between Smoke Detectors and Fire Alarms

4/3/2019 (Permalink)

Small and inexpensive, smoke detectors and fire alarms can potentially avoid fires like this one and save lives.

Have you ever wondered what the difference is between a smoke detector and a fire alarm? Is it the same thing? They both have very important roles in your home and place of business. Today we are demystifying these two life savers and looking at why they should be hanging on everyone’s wall or ceiling.

Smoke Detectors:

As you read on, you will discover that both of these essential gadgets tell its own story in the name. To put it simply, a smoke detector can tell if there is smoke or fire in its earliest stages. This is terrific to have for several reasons including an alarm that goes off at the earliest sign of smoke. This alarm can avoid smoke inhalation for people, which causes more deaths than a fire itself. A smoke detector allows people in the surrounding area to evacuate immediately, hence saving lives. An inexpensive device like this can play a major role in the safety of your workplace and loved ones.

Fire Alarms:

The beauty of fire alarms is that they have the ability to monitor any changes in the environment related to combustion. Just like smoke detectors, fire alarms can sense when smoke is around too. This is where the confusion starts between the two-not only can fire alarms detect smoke, they can also activate the fire sprinkler system and alert the fire department. You will usually find these amazing gadgets in commercial buildings like apartments, high rise buildings and warehouses.

Knowing the difference is very important and can potentially save lives. If a recent fire has caused bad smoke odors in your home or workplace, we can help. Call our office at 909-399-9057 to have one of our technicians visit your home today.

Fire Prevention Tips from SERVPRO of Claremont / Montclair

4/3/2019 (Permalink)

Having a fire prevention plan and following these safety tips will help avoid fires in your home or office.

The greatest fire prevention tip you can have for you and your loved ones is having a plan prepared, just in case. Thinking ahead can help avoid fire emergencies with the safety tips below.

Fire Safety Tips

  • Test all smoke alarms once a month to assure it is still active.
  • Changing the batteries in fire detectors should be done every 6 months or when the device begins to chirp. This indicates the battery is running low and needs to be replaced.
  • Have a fire escape plan and discuss it with everyone in the house.
  • Practice the escape plan by doing drills with your loved ones every so often. This can help everyone in the household understand what they need to do in case of an emergency. Remember, practice makes perfect!
  • Be extra careful with candles in the home. Before leaving the room, be sure to blow them out entirely. NEVER leave a candle unattended. If at all possible, consider flameless candles.

In case a fire ever ignites in the home, get as far away from the fire as possible. Call for help from a safe distance. It is NEVER recommended to go back inside under ANY circumstances. If you have recently experienced a fire emergency in your home or place of business, give us a call now at 909-399-9057 so we can help you with what to do next. Our professionals are standing by to give a helping hand.  

Backyard Fires and Safety Tips

4/3/2019 (Permalink)

If not careful, a backyard get-together can end in disaster.

With April here (already!), the sun begins to come out from the clouds and warm up the days. This is the time to enjoy picnics, backyard parties and baby showers with the fire pit that has been put away since before winter. While participating in outdoor events is wonderful, it can also increase the chance of fires. Not to worry! By following these easy steps, you can help prevent any accidents from happening while protecting your family and friends.

Backyard Fire Safety Tips

  • The next backyard bash you host, make sure there is a safety net between your guests and an open flame like a fire pit or a barbeque
  • If your using candles to keep bugs and mosquitoes away, consider placing them in an area that is resistant to the flame
  • Consider battery operated or flameless candles for decoration. They give off a very nice glow!
  • Always have an adult present over a controlled fire
  • Keep children and pets at least 3 feet away from open flames

Fore more safety tips on fire prevention or you have recently experienced a fire in the home, reach out to us at 909-399-9057.     

Cleaning Up the Demolition Aftermath

4/1/2019 (Permalink)

Our technicians clean the post demolition debris thoroughly.

This was a big job we took care of after the rains had stopped. The moisture from all the rainfall made the mold grow rapidly, which spread throughout the walls and ceiling. Our professionals cut through a wet wall and discovered that not only was the drywall affected, there was also thick plaster behind it as well. They decided the best tactic was to demolish the wall and make sure all mold was removed in their living space to make sure it didn’t spread anywhere else.

After thoroughly demolishing through the drywall and plaster in not one but two rooms of the house, the next step was to completely clean the area to make sure there was no trace of the work being done. We made sure to clean up every inch of the rooms including dust, dirt, drywall and plaster pieces. We triple checked the area to make sure there wasn’t a spec of debris left by our techs. Our team used commercial grade vacuums to pick up everything that was left over. Even the biggest messes are not match for SERVPRO of Claremont/Montclair.           

A Chino Hills House Fire Cleanup

4/1/2019 (Permalink)

A perfect example of how our technicians clean up after a fire. We needed a wheel barrow to get the bigger pieces of drywall out of the residence.

It may feel overwhelming when a fire starts in your home and your world is turned upside down. When this Chino Hills home went up in flames, the homeowners were devastated. The fire started in the kitchen and began spreading throughout the home, destroying a lot of the drywall and trapping heavy smoke into their clothing, upholstery and carpet. The fire was put out just in time and our team got started right away. We started in the kitchen and thoroughly cleaned every section of the home including the living room, hallway, stairway and entrance.

SERVPRO of Claremont technicians properly disposed of burned materials such insulation, drywall and wood. Our team went through the city, received a permit and rented a trash bin in order to remove them properly. Our team takes the extra steps to make sure your home or business is cleaned properly and is never at risk. Give us a call at 909-399-9057 to get an estimate from us today.    

Maintain Your Water Heater, Keep Your Wallet Happy

3/26/2019 (Permalink)

Water damage can get ugly if the water heater is not checked every so often. Let our IICRC certified techs take care of it for you.

Water heater maintenance can sound intimidating. The fact that it has high potential for water leaks can make a homeowner or renter like yourself think differently. When it is well maintained and checked often, you can reduce high costs in the long run.

The first thing to keep your eyes peeled for are leaks. Has it just begun? Is there mold already growing around the area of the leak? If so, we highly recommend having a professional inspect it as soon as possible.

If there aren’t any leaks, follow these instructions to make your water heater as efficient as possible. Once every 3 months, drain a gallon of water from the tank. If you know you have hardwater, we suggest doing this every month. Doing this will reduce the sediment that blocks the barrier between the heating elements in your water heater. Blocking it will slow down the heating of showers, laundry and dishwasher. 

Every 5 years, it is best to replace the anode rod inside your water heater. This can easily be installed by a professional technician. In fact, we recommend a water heater technician to inspect your water heater once every 2 years. This will prolong the life of your water heater and keep your wallet happy.

Why SERVPRO? Because We Do It All!

3/26/2019 (Permalink)

We worry about your restoration emergency so you don't have to. After cleaning the debris of this fire damaged home, we began reconstruction.

From start to finish, you will see that SERVPRO of Claremont / Montclair will take care of your restoration emergency from start to finish. A fire for example can wreak havoc not only on your home or office, but your precious time and check book too. There is no need to worry. Not only do we possess the experience, but the equipment and talent on our team to make sure the disaster looks like it never took place. After removing any drywall that is burned and unsalvageable, we will make sure your home down to the studs is clean and smelling great. Besides any demolition that needs to be done, we will begin reconstructing your home back to the way it was. This includes painting your walls as well. It will be like an entirely new room in your home.   

If you have recently experienced a restoration emergency, let our team here at SERVPRO of Claremont / Montclair take care of everything so you don’t have to. We will always work with you each step of the way and make sure you are satisfied. Give us a call at 909-399-9057 for more information.  

Top 3 Common Mistakes About Mold

3/25/2019 (Permalink)

When you see mold in your home, the best thing to do is to not disturb it and call a professional restoration company.

Have you ever called “the experts” just to have each company give you different answers about mold? Today we’re digging deep and answering the top 3 common mistakes and false claims customers hear all the time. We are setting the facts straight because it is important to know what to do in case you discover mold in your home or office. And trust us, we have heard them all!

Common mistake #1: Mold can be killed with bleach.

This is a big no-no. Although there are many great home remedies out there, you can not “kill” mold with bleach. In fact, you can do a lot more harm than good. When bleach is poured over mold, it disrupts the mold and activates tiny particles called mold spores. These mold spores are airborne and can be in very unhealthy if inhaled. According to OSHA, “the use of a biocide, such as chlorine bleach, is not recommended as a routine practice during mold remediation.” The only way to reduce mold is to have restoration experts perform mold remediation.    

Common mistake #2: Only black mold is dangerous

Even though black mold is very unhealthy, it is not the only mold that can raise health concerns. In fact, there are more than 100,000 species of mold spores known worldwide. Some of these species are not harmful at all, while others can be deadly. Who’s to say which is which when you have mold growing in your family room or work space. Overall, all mold should be left undisturbed and remediated the moment it is discovered.

Common mistake #3: Your home or office will be “mold-free”

This is a big misconception about mold. The truth is microscopic mold spores exist everywhere naturally, including indoors and outdoors. Because of this, it is impossible to remove 100% of mold. Take into consideration that these mold spores that are floating in the air can enter your home and office through A/C units, heaters, windows, doors, pets and even clothing.

The more facts you know about mold, the better off you will be in choosing the best restoration company for you. If you would like more information on mold growing in your living space, please do not hesitate to call the experts at 909-399-9057 or visit us at https://www.SERVPROclaremontmontclair.com/ today.

Reversing Water Damage Since 2009

3/20/2019 (Permalink)

Water damage can get ugly, especially when it is leaking from the roof. Let our IICRC certified techs restore it for you.

When we first began our restoration business back in 2009, it was our family’s dream to bring peace of mind to business owners and homeowners alike. When water damage happens, it always happens without notice. That is where SERVPRO of Claremont / Montclair comes into the picture. Each water damage situation is unique, which is why our IICRC certified technicians are prepared for any size disaster. We have commercial grade equipment like extraction machines, dehumidifiers and air movers that help us dry the affected area of your home or office as soon as possible.

We will begin the drying process as soon as we can and every 24 hours, a technician will go out and check up on it to see how it is doing. This information will be documented in a drying diary. Each day, we can see the progress of the wet area by documenting the temperature and humidity of it. This cycle will continue for as little as 10 days, or until we dry it completely. This way, mold does not have a chance to grow-which can be costly.

If you have any questions or concerns about water damage or leaks around your home, please do not hesitate to call us at 909-399-9057.     

A Musky Smell Can Only Mean One Thing…

3/7/2019 (Permalink)

When a leak is present, mold will flourish. It takes as little as 48 hours for mold to grow into colonies.

Picture coming home from a nice, long well-deserved vacation when suddenly you get a whiff of an unpleasant smell.

The musty, wet odor of mold invades your nostrils while you frantically try and find where its coming from. When the smell leads you to the water heater, you see that an ongoing leak has made the perfect bed for a colony of mold. Yikes! So, now what?

Although mold grows everywhere, having it grow inside your home is never good. Mold can be very unhealthy for you and everyone that lives in your home. When water damage is near, mold is not far behind if it isn’t taken care of immediately. In fact, mold will grow within 24-48 hours of a waterpipe leak. This also means anything else that can potentially leak in your home including the kitchen sink and behind the toilet.

Don’t let mold stress you out. The experts here at SERVPRO of Claremont / Montclair will eliminate the mold in your home or office. Our experienced technicians will always let you know the process in detail. We make it easy for you to understand what we’re doing every step of the way. We work with all insurance companies and will work with you too. Give us a call at 909-399-9057 and schedule an appointment with us-let us worry about the mold so you don’t have to.         

Reversing Water Damage Since 2009

3/7/2019 (Permalink)

Water leaks can happen any place, any time. This bedroom suffered a pipe leak from under the house, which had to be dried immediately.

When we first began our restoration business back in 2009, it was our family’s dream to bring peace of mind to business owners and homeowners alike. When water damage happens, it always happens without notice. That is where SERVPRO of Claremont / Montclair comes into the picture. Each water damage situation is unique, which is why our IICRC certified technicians are prepared for any size disaster. We have commercial grade equipment like extraction machines, dehumidifiers and air movers that help us dry the affected area of your home or office as soon as possible.

We will begin the drying process as soon as we can and every 24 hours, a technician will go out and check up on it to see how it is doing. This information will be documented in a drying diary. Each day, we can see the progress of the wet area by documenting the temperature and humidity of it. This cycle will continue for as little as 10 days, or until we dry it completely. This way, mold does not have a chance to grow-which can be costly.

If you have any questions or concerns about water damage or leaks around your home, please do not hesitate to call us at 909-399-9057.     

Competitive Restoration Prices

2/19/2019 (Permalink)

Our owners Sue and Mike create estimates using the same system insurance companies use.

When it comes to pricing for the restoration work we provide, you will never find hidden costs or misleading fees.

You will always get the great quality work SERVPRO Claremont / Montclair is known for at a reasonable price. When we create estimates for our customers, we use the exact same program that insurance companies use. This program shows us the different services we offer and provides us a dollar amount.   

With 10 years of experience under our belts, it is safe to say we are seasoned. We have the knowledge to know where the loss of your disaster came from and what we need to do to fix it. As a nationally (and internationally) known and respected brand, you can trust that you are in the best hands to handle the emergency.

Don’t be tricked with other companies claiming cheaper prices. Oftentimes, we receive “fix-it” jobs left from the other guys. We understand how frustrating it can be to have a company work on your home, just to have to call us to finish what they started. If you are local to our area, ask us about our free inspections!

There are many businesses out there claiming they have the greatest quality work at the cheapest prices. With SERVPRO of Claremont / Montclair on your side, you will receive honest, quality estimates and honest, quality work ALWAYS. Give us a call at 909-399-9057 and we will work with you every step of the way.   

How Important Is Air Duct and HVAC Cleaning?

12/13/2018 (Permalink)

Overtime, air ducts collect dust. This makes the perfect place for bacteria, allergens and even mold to grow.

Cleaning the air duct system is essential to breathing clean, fresh air in your home and office. It can just as easily be forgotten about – until the dust and allergens begin to disrupt the air quality. How can you tell if your HVAC system needs cleaning? One factor to look out for is if every time you turn on your air conditioner unit or heater, a small amount of dust blows out. Another thing to look out for is a musty smell coming from the air ducts. 

You may be asking if it is really that necessary to clean the air ducts. We here at SERVPRO Claremont / Montclair want you to know it is extremely important. Fine particles of dust collect on the surfaces of vents, coils and motors. This makes the perfect breeding place for bacteria to run amuck. Over time, hair, pet dander, allergens and even mold can grow in HVAC systems. Those who have allergies, or experience unexplained symptoms, can also be indications that your air ducts need to be cleaned.

If there is smoke from nearby fires around, we highly recommend having your air ducts and HVAC system cleaned. Just like smoke, ash and soot can easily blow through the air and into your units. This can be a definite health hazard and is unhealthy to breathe in for anyone.      

To prevent this from happening, it is important to periodically check how your air ducts are doing. If they require a thorough cleaning, schedule an appointment at 909-399-9057. 

Make Your Hardwood Floors Shine Brighter

12/11/2018 (Permalink)

Who knew the wood in your home was supposed to shine like this!?

Layers Of Grime and Oil Will Disappear With SERVPRO's Secret Formula.

From oak to maple, hardwood in your home can really make any space come to life. When it is cared for properly, the wood tends to shine, giving the room an entirely different feel in your home or office. As time passes though, the buildup of dirt, oil and grime remain. This leaves your hardwood flooring (even those gorgeous wooden doors) looking cloudy and dull.

With SERVPRO of Claremont / Montclair’s secret wood cleaning formula, this worry is a thing of the past. Depending on the foot traffic, we recommend that all wood floors receive a deep cleaning at least twice a year (and if you are in an office or commercial building, maybe every season). As part of our cleaning services, our experienced technicians use specialty tools to catch every inch of buildup. This will make your floor sparkle and shine like new.

For more information on our cleaning services for your home or office building, please give us a call to schedule an appointment at 909-399-9057.

Our National Brand Is Known For Our Work

12/10/2018 (Permalink)

SERVPRO of Claremont / Montclair restoration team are with you every step of the way.

Who Knew a Small Paint Shop Would Grow Into SERVPRO - a Restoration Giant? 

It all started with a dream. When Ted and Doris Isaacson first launched SERVPRO in 1967, it was a painting business nestled in Sacramento, California. With a background in both cleaning and restoration however, the Isaacsons soon flourished their company into a franchisor of both cleanup and restoration specialists. After the first SERVPRO was franchised in 1967, the brand has never stopped growing. 

As a recognized national brand throughout the United States and Canada, each franchise is locally owned and operated including SERVPRO of Claremont / Montclair. You can trust that our expertise, experience and commercial equipment will give you peace of mind in any disaster. We are known to make any disaster look “Like it never even happened.” Give us a call at 909-399-9057 to schedule an appointment today.

We Are With You Every Step of the Way

12/6/2018 (Permalink)

The SERVPRO of Claremont / Montclair team always has everything under control.

We Take Care of Your Disaster and Peace of Mind.

It is stressful enough when an emergency or disaster happens. From the water heater leaking and growing mold, to natural disasters striking and affecting homes and businesses, these are treacherous times and when you need help the most. Our SERVPRO of Claremont / Montclair team cares and understands how important it is to get your business up and running again, or to have your home like it used to be.

Our restoration team offers you peace of mind and works with you every step of the way – from beginning to end. When you call our office, we will ask you to provide as much information as possible about your situation (fire damage, smoke damage, water damage, mold, etc.). From there, we will schedule an appointment to send one of our knowledgeable technicians out to you. If it is an emergency, we offer 24-hour emergency services and will get to you fast. We will always give you our honest recommendations of work and make sure you understand the process every step of the way. Each day, we will explain to you what we completed and what else needs to be done to the affected area. We make this process as easy as possible from start to finish.

Have peace of mind when a disaster strikes and call us at 909-399-9057 to schedule an appointment or emergency service.

How a Deep Cleaning Can Eliminate Carpet Bacteria

12/3/2018 (Permalink)

Deep cleaning your carpet will sanitize it from bacteria, allergens and dirt stuck within.

A Household Vacuum Cleaner Just Isn't Enough.

There is more in a carpet than the eye leads us to believe. The carpet in your home or office can become the breeding ground for bacteria – let alone a homey place for allergens (and even pet dander/urine from our furry family members) if not cleaned properly. Sometimes, it takes a lot more than just a household vacuum to save the day. If you took a microscope and looked deep down into the microfibers, you would discover everything the everyday vacuum missed. These vacuums can also be a menace by blowing dirt and germs back into the air we breathe. In fact, the dirt we see on our carpet is only at the very top. Yikes!

With tools like our commercial grade extraction wands, SERVPRO of Claremont / Montclair offers deep carpet cleaning services. These extraction wands get deep inside your carpet, sucking up the bacteria that can cause allergies or worse, an unhealthy space. Our extracting process with SERVPRO’s “magic wand” and specially formulated shampoo eliminates odors too, allowing your home or office to smell fresh and clean.

Our vast supply of disinfectants, deodorizers and powerful stain removers will make sure your carpet is sanitized without the stains. To book an appointment, give our office a call at 909-399-9057.

Deep Clean Your Tough Carpet Stains Away

12/3/2018 (Permalink)

Sanitize your carpet and get rid of the pet dander, bacteria and germs for good with our deep cleaning carpet services.

Get Those Tough Stains Out - Finally!

It is never too early to begin “spring cleaning” aka detail cleaning your home or business. This goes for every carpet in each room. Think about it – when we walk outside, our shoes pick up dirt and debris. This can be carried onto our carpets as we walk across them daily. If there are toddlers or small children in the home, we set up play areas for them – on the carpet. They learn to crawl and walk also on the carpet…you get the picture. We use our carpets all the time, yet it never crosses our minds that allergens, bacteria and pet dander can be lurking in it. A soiled carpet is the perfect place for bacteria to breed and spread.

Now, you may be thinking “I vacuum all the time, this doesn’t apply to my carpet.” This is where many of us have been misinformed. The soiled stains from juice, wine and pets are still there and unfortunately, a household vacuum cleaner only grabs dirt from the very top of a carpet. In order to get your carpet fully cleaned, you will need a deep cleaning like the service we offer. With SERVPRO’s deep cleaning services, all the dander, soiled spots, tough stains and germs will be eliminated.   

We here at SERVPRO of Claremont / Montclair advise you to have all carpets deep cleaned at least every 6 months. With our state-of-the-art sanitizers, deodorizers and stain removers, our technicians will give you peace of mind that your carpet is completely clean. For more information on our deep cleaning carpet services, give us a call at 909-399-9057 and schedule an appointment today.

Know Where To Shutoff Water Valves

11/12/2018 (Permalink)

Whether you're the homeowner or just renting, its always a good idea to know where the shutoff valves are in case an emergency occurs.

Shut off water valves in case of emergency.

Knowing where the shutoff valves are throughout your home and business can save you a whole lot of time and headaches. It is handy to know each one’s whereabouts, in case any flooding occurs or water overflow of any kind happens. It is also good to know how to turn off each of the valves, even if it is just for routine maintenance. We will go over some common valves you will find in your home or business and show you how to turn them off.  

The Meter - The meter is commonly found in residential homes towards the curb, near the street. It controls where your local city’s water begins and where it divides in your property. If you lift the lid, you will find the shut-off to the meter box, which controls the water of both the interior and exterior of the residence. This includes sinks, showers, sprinkler systems and pools, just to name a few.  

Main Service – Located at the “main service”, a water line goes up to the front of the house and connects to the hose bib or water spigot. If it can’t be found there, try looking in the garage too. Shutting it off will turn off the water inside your home, but not disturb irrigation outside.

Water Heater – The water in your water heater is given by the “main service” line. You can find the shutoff valve at the very top, next to the water flex lines.

Locating and shutting off the water supply is crucial if an emergency occurs. With a little bit of preparation, knowledgeable homeowners and business owners can have peace of mind.

Good Mold Bad Mold - What's the Difference?

5/26/2018 (Permalink)

There is no real way to tell if mold is a risk to your health or not. The best thing to do is to let our experienced technicians inspect it.

Let’s get the facts straight; mold is everywhere-including indoors. The truth is, no matter how clean your home or office is, you will always have traces of the pesky, growing nuisance. The good news? If it is not irritated, you have some time to give us a call to remove it. If mold is not touched or interrupted, it will most likely not cause immediate damage to your health. Did you know there are over 10,000 species of mold that exist? And this is just what we know of so far. There are many different types of mold. There is some that could be very dangerous to your health and other types that are not harmful at all. Either way, mold could smell down right unpleasant either way and needs to be removed. If you see mold growing in your bathroom or kitchen, we are here to help 24 hours a day. Contact us at 909-399-9057 to have one of our technicians inspect today.   

An Ontario Sprinkler Flood

5/1/2018 (Permalink)

An employee accidently set the sprinkler system off, flooding this distribution center and damaging goods.

When the sprinklers go off accidently in a 35,000 square foot distribution center in Ontario, California, the situation can be very worrisome and stressful. After an employee erroneously set the system in the warehouse off, there was water and damaged product everywhere. Within hours of the incident, the Claremont team was there inspecting the incident and tending to the owner’s questions and concerns. We made sure that all updates and information was shared with the client, so that we would always be on the same page. We immediately began extracting the water from the building and dried every last drop of liquid found in it. Because the company called us as soon as they could, they avoided further damage hence saving a lot of cash in the end. When an emergency strikes, we are here on standby to give you a helping hand. Give us a call at 909-399-9057 to see how we can help your business day or night.     

Dehumidifier in Action

4/29/2018 (Permalink)

Dehumidifiers is the last touch in a water extraction job. It dries every last drop of water.

Picture it – after a long day at work you battle the traffic on the freeways just to get home and start dinner. As you gather your pots, pans and utensils, you stop near the sink and you step into a puddle of water. This is what this Claremont resident went through after discovering a pipe had broken and spouted out water. In these instances, our equipment we use is unlike any other. Here is an example of one of our dehumidifiers in action, drying every last drop of the liquid substance before completing the job. If you have discovered water in your home from a broken pipe, we clean and restore it for you! Contact us anytime at 909-399-9057 to see what we can do for you.   

Benefits and Tips on Mold

4/13/2018 (Permalink)

If mold is found, it is best not to disturb it. Doing so can possibly cause major health issues.

It is fascinating that in only 48 hours, mold can quickly begin to grow and become a problem in your home or business. If you come across a strange greenish fuzz growing in a dark, moist place – it is more than likely that pesky mold. Besides possessing an unpleasant musky smell, mold is a concern to have around you and your loved ones. Some of the benefits of mold remediation include:

  • Prevent damage to your home that can be very costly
  • Saves money on furnishings and remodeling necessities
  • Avoid potentially serious health problems by controlling moisture and eliminating mold growth altogether

With almost 10 years of experience, our remediation specialists are trained and certified by the IICRC Certified Firm. If mold is discovered, we recommend giving us a call at 909-399-9057 and do the following tips until help arrives:

  • Stay away from the affected area/s of the building
  • Turn off all HVAC and fan systems

Do not disturb the mold, for it can be hazardous to your health if it is disturbed

Water Heater Maintenance

4/12/2018 (Permalink)

Maintaining you water heater regularly can avoid leaks leading to a whole lot of disaster.

We here at SERVPRO Claremont / Montclair wanted to discuss a few water heater maintenance tips with you. You will see by how you and your entire family can benefit from them. The first rule of thumb: safety is always first. Before doing any maintenance on your water heater, shut the power off at the service panel.

Leaking water can possibly seep into the carpets, flooring, baseboards and walls of your home or office.  If not treated right away, it will even start to flow throughout the entire structure.  

Maintaining is the secret. Once every 3 months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting at the bottom of the tank.

Another key tip that could potentially save you some dough is to have a water heater technician inspect your water heater once every 2 years. Don’t forget every five years, it is best to replace the anode rod by a certified service technician.

For more information on how we can help with  water damage, give us a call at 909-399-9057.

Be Stormed Prepared

4/12/2018 (Permalink)

Being prepared with a battery operated flashlight in your storm kit will be most beneficial when an emergency hits.

One thing we cannot control is the weather. And while Mother Nature has a way of making storms wreak havoc, there are a few things to keep in mind. Before the big storm hits, be prepared in case there is an outage:

  • Check for any storm warnings and weather advisories
  • Have a battery – powered radio handy for the latest news
  • Keep a flashlight with new batteries close by
  • Add a non-electric can opener
  • Guarantee the flood supply of canned / packaged
  • Open the refrigerator as little as possible during outages. This way food will last longer.
  • Always keep a two-week water supply for every person in your household

If a storm has already hit, please reach out to us at 909-399-9057 so we can help you on what to do next.

What To Do Until Help Arrives

4/12/2018 (Permalink)

The stress from storm water invading your home is troublesome but we are here to help.

After the storm has hit and gone, you and your family’s safety are always the #1 concern and priority. Here are a few things you can do to protect your loved ones from harm:

  • Wet materials can be very heavy. Be careful when picking them up.
  • Only do activities that are safe for you to do.
  • Ask yourself if it is safe to stay in the house
  • Be careful. The most common concerns are electrical and “slip and fall” hazards
  • Keep away from outside walls and tall trees outside, as they may have been damaged by the storm.

We understand how stressful this event can be. Reach out to us at 909-399-9057 and we will guide you on what the next step is and what to do next.

Tidying Up After the Central California Storms

4/12/2018 (Permalink)

Not a trace of ash or soot was found after this restoration job in Central California.

When the fires up in central California hit, it made this area even more vulnerable to extreme damage. Many of these homes experienced a lot of ash and soot from them. It was not the most ideal when the remainder of it all mixed in with the rain. This caused a very muddy and toxic mess for the homeowners.  Only the most experienced specialists were sent to the jobs requesting restoration help. They traveled from Claremont all the way up to the central part of the state in order help these homeowners in need.

Under the supervision of Dylan, the very experienced production manager of the team, every piece of debris was sucked up off lawns, water was professionally extracted, and ash was carefully removed by our advanced cleaning equipment.

We have not had a job that was too big, and we did not have our customers fully satisfied. Give us a call at 909-399-9057 and see how we can guide you with your emergency.  

Storm Damage and What NOT To Do

4/12/2018 (Permalink)

Never attempt to vacuum water up with a household vacuum cleaner. Leave the dirty work to us!

Storm damage is the last thing on your mind until it strikes. There are many tips on what to do in case a storm hits but what about after? Today, we want to focus on what NOT to do after the storm hits and water has gotten into your home:

  • Hang furs and leather goods. It is not a good idea to love them in place
  • Never leave books, magazines or other colored items on wet floors or carpets
  • Water removal requires advanced equipment – don’t us a household vacuum cleaner to remove water
  • Never use household appliances or turn the television on. The water most likely has soaked through the carpets and flooring. This may cause an electrical hazard.

These are all great tips to do until we arrive (which is pretty fast). For more information, give us a call at 909-399-9057.

The Facts About Black Mold

4/12/2018 (Permalink)

All species of mold including black mold, can be found in dark, moist places.

There are so many warnings (and many fears) about black mold. This alarming type, also referred to as “toxic mold,” can cause trouble to both your building and health. The truth is, the words black and toxic are used interchangeably in most cases when it comes to it. Today we are discussing the facts about what it is and the myths behind it.

Stachybot-What?

One fact to point out is that stachybotrys chartarum, the only name professionals call it by, really is quite fatal to a human’s health. It can produce allergens and irritants that are just down right bad for us.

How Can I Tell If It Is Black Mold?

The best answer to this: There are many types of mold that can cause reactions. In fact, there are more than 100,000 different species of mold that can have black in color. This kind of mold has a greenish-black color and sometimes even have a greyish soot-like color. It is also known to be slimy or wet.

Some types of them can cause more harm than others, too. Give us a call immediately if you suspect there is any kind of mold in your home or business.

Is Toxic or Not?

It is true, black mold can be pretty harmful but only if it is stimulated. Most molds are toxicgenic, which means they can produce toxins. Therefore, it is important to remember not to touch or disturb mold. Let a professional take care of it for you.

If you think you may be experiencing black or any other kind of mold, please contact us at 909-399-9057.

The Dos and Donts of Fire Safety

4/9/2018 (Permalink)

If the damage is done from a fire, make sure to move as little as possible. Movement can make soot absorb into your upholstery and furniture.

If fire has already struck your home, we are here to help you. If the damage is done from a fire, we would like to suggest to you a few things that make things easier for you until we arrive.

DO

  • Keep movement in the home to a minimum. Constant moving will embed soot particles into carpet and upholstery
  • Wash any soot from chrome appliances including faucets and any trim. Then lightly coat these surfaces with a small amount of lubricant.
  • Wash both sides of leaves on all house plants. They most likely have ash on them.

DON’T

  • Attempt to wash any walls without contacting a SERVPRO expert
  • Attempt to clean or shampoo a carpet until professional help arrives
  • Eat any food or beverages that may have been stored near fire, heat or water – they may be contaminated

For more information, contact us at 909-399-9057 today. We would love to help.

When Vandalism Strikes, Here's What To Do

4/9/2018 (Permalink)

Unwanted graffiti can be a hassle to clean without the professionals on your side.

The sad fact is that graffiti happens all the time. It can be a senior prank in high school or out of sheer intentional mischief. Whatever the reason was, it decreases the overall beauty of the school or office building. SERVPRO of Claremont / Montclair have a few suggestions when you first discover the graffiti.

DO:

  • Vacuum any glass particles that may have ended up in carpets and upholstery
  • Hose down or wash any egg damage from the building exterior as soon as possible
  • Save any containers with the ingredients of spilled inks, cosmetics and paints
  • Make sure to keep a record of all damage when possible. Pictures work the best because document everything.

If you are in need of commercial cleaning services, give us a ring at 909-399-9057.

When Vandalism Strikes, What NOT To Do

4/9/2018 (Permalink)

When someone has vandalized your commercial building, do not panic. Call the experts for help.

Recently, we discussed what you should do if you ever find that the office or school building you work in or manage has been vandalized. There are many things you can do about the problem that are pretty great ideas until help arrives. But what about what NOT to do? There are a few things to avoid when vandalism strikes:

DON’T

  • Attempt to remove paint, ink or cosmetic stains of any kind. Just sit back and relax – leave the dirty work to us.
  • Operate damaged appliances or lamps. This can cause more harm than good.
  • Discard furniture, art objects, broken porcelain or furniture wood chips

If you are a victim of vandalism, we are always here to help. Please call us at 909-399-9057 so we can guide you on what to do next.   

An Experienced Disaster Relief Team

4/9/2018 (Permalink)

Our expert restoration specialists go through extensive training to clean and restore commercial buildings.

You will be relieved to know that our professional technicians are thoroughly trained in disaster recovery. Each job is supervised by a highly skilled operations manager to ensure two things – one, that there is as much open communications as possible and two, we produce a very timely mitigation for your business. The SERVPRO Commercial Large Loss program include the following:

  • Property Managers
  • Universities
  • Hospitality Industry
  • The Pentagon (yes, you read right)

The SERVPRO Disaster Recovery Team of Claremont / Montclair can help. Whether it is a flood, earthquake or fire. We are open 365 days a year, 24 hours a day. No disaster is too big. The team is emergency ready, give us a call at 909-399-9057 and we will answer any questions you may have.

Be Safe With These Fire Prevention Tips

4/7/2018 (Permalink)

In case of a fire, the best thing to do it to get away from it and stay away until the fire department arrives.

The residence with a plan is already one step ahead of the game. By thinking ahead, a fire emergency can be prevented with these fire safety tips:

  • Make sure smoke alarms are installed in each room, hallway and each level of your home
  • Test all smoke alarms once a month and replace batteries when needed
  • Have a fire escape plan and discuss it with all family members. Remember, practice makes perfect!

If a fire does occur in your home, get far away from it and call for help as soon as possible. It is NEVER recommended to go back inside under any circumstances.

If you have recently experienced a fire emergency, give us a call now at 909-399-9057 so we can help you with what to do next. Our professionals are standing by.

The Difference Between a Smoke Detector and a Fire Alarm

4/7/2018 (Permalink)

A smoke detector can detect early signs of smoke and potentially save lives.

We have all heard the terms smoke detector and fire alarm floating around television, radio and the internet but what is the difference? Well, one thing is for sure – they both have very important jobs. If you look at each one, you will discover that it is all in the name.

Detecting Smoke

A smoke detector in a nutshell, detects smoke or fire in its earliest stages. This is a terrific device for a number of reasons including fast warning to evacuate the premises. This can avoid smoke inhalation, which causes more deadly disasters than the actual fire itself. These small, inexpensive devices can play a vital role in the safety of your loved ones at home or in the workplace.

Sound the (Fire) Alarm

The great thing about fire alarms is that they can detect when fires are present by monitoring the environment for changes related to combustion. They like fire alarms, can also detect smoke. This is one trait that is commonly mistaken with smoke alarms. Fire alarms are usually found in commercial buildings and for good reason. They can be activated to trigger sprinkler systems and alert the fire department.

If a recent fire accident has caused a bad odor from the smoke, we can help. Give us a call at 909-399-9057 twenty-four hours a day.

Fire Prevention For Your Next Outdoor Gathering

4/7/2018 (Permalink)

Follow these steps to prevent outdoor backyard fires and ensure the safety of family and guests.

From baby showers to enjoying the backyard fire pit, when the sun begins to shine we tend to spend more time with family and friends outdoors. Hosting a get together outside is always fun, but it can also mean an increased chance of home fires.

The great news is that by following a few easy steps, you can help prevent any accidents while keeping your family and guests safe. So, the next backyard bash you throw, consider these steps:

  • Use sturdy candle holders that won’t tip over
  • Consider battery operated or flameless candles instead. They give off a nice glow and are great alternatives
  • Keep children and pets at least three feet away from open flames
  • Always have an adult present when a controlled fire is burning

Many fire services are available to you, contact us today at 909-399-9057 for more information.

Cleaning Art Up the Coast in Santa Barbara, California

4/2/2018 (Permalink)

The team hard at work cleaning the walls, ceiling and floors, so the artwork does not get affected further.

Whether the job is big or small, SERVPRO of Claremont / Montclair is here for all your cleaning services. This job had us travel up the coast to a homeowner in need of our assistance. The Thomas fires in December 2017 did some major damage to this home including a lot of ash and debris entering the home and invading all the walls, ceiling and floors. The displayed art was even at risk for further damage if the team did not get there in time. Our team worked around the clock to make sure this home was back to its original state and none of the precious paintings and drawings were affected. The smile on this client’s face said it all. According to the client, not only did the damage looked "Like it never even happened." she said the white walls looked even more vibrant than before!

Maintaining Your HVAC and Avoiding Poor Indoor Air

4/2/2018 (Permalink)

Make sure the HVAC in your home or office is checked regularly to avoid poor indoor air quality.

As the winter chill melts away with the warmth of the sun, that can only mean one thing – the scorching hot days are around the corner. The new season is not just for spring cleaning, it is also a great time to check the HVAC system in your home and office. Checking it twice a year (the fall and the spring are the best times) will extend the life of your unit and will let you breathe better air. If the ductwork of your home or business has not been checked in a while, the air quality can be poor and lead to:

  • Odors
  • Dirt and debris
  • Pollen
  • Dust
  • Other contaminants

Our professionals routinely clean and inspect heating, ventilation and air conditioner unit (or the HVAC). Give us a call today to have one of our experts go out and inspect it before those heat waves come.

How We Reverse Water Damage

3/30/2018 (Permalink)

Accidents can happen day or night without notice. We remove all water like "it never even happened."

Our water restoration specialists have gone through extensive training to understand the science behind the extraction process. After calling the 24-hour emergency phone number, one of our experienced professionals will respond quickly to guide you on what to do next.

Assessing the property

As soon as the phone call to us has been made, we will be more than happy to inspect the affected area of your home or office. It is a smooth and easy process for you. The leak will be discussed with you and as well as all your options.  

Water Removal Process

With the power of our commercial grade vacuums and pumps, hundreds - even thousands - of gallons of water can be removed with ease. This includes extracting the water, removing areas that come back positive for mold and drying it just how you remember it.

Excellent Results, Happy Clients

Over the years, Claremont / Montclair SERVPRO has been helping customers in the most stressful of times. With expertise and professionalism, the team is highly trained in delivering fast, effective results to guarantee happy customers!  

The Facts and Fiction of Mold

3/30/2018 (Permalink)

Mold is very common in dark, moist places.

There is so much information about mold out there, it may be hard to know what fiction is and what is fact. One major fact to remember, is that mold can’t be eliminated 100 percent because it grows and exists everywhere. Here are a few major facts about mold and how to prevent it from taking over your home:

  • All sources of water or moisture must be addressed before mold remediation can begin. If not, the mold can return.
  • A strong, musky smell is produced when mold is present and can help you detect where problem areas are
  • Keep indoor humidity below 45 percent. Any humidity higher than that can support the growth of mold

Your friendly SERVPRO of Claremont/Montclair staff is here for all your mold remediation needs. With tedious training, years of expertise and the right equipment at hand, our mold remediation services will help take control of any mold infestation in no time. We are even known to make it look "Like it never even happened."

Remediation Versus Removal of Mold

3/30/2018 (Permalink)

Even though mold can grow anywhere, it can't be 100% eliminated.

Mold can grow anywhere. In fact, these microscopic mold spores occur naturally almost everywhere – including where we work and live. Whether it is a commercial building or a residential house, it is important to know that it is impossible to get rid of all mold from your home or business. The best thing to do for a mold problem is mold remediation. This process will reduce the mold spore count back to its baseline level or “natural state.”

Because some restoration businesses advertise and go as far as guarantee “mold removal,” consider these mold facts before falling for the other guys’ misconceptions:

  • Mold spores are microscopic and float through the air, entering your home through doors, windows or AC/heating systems
  • These mold spores can even hitch a ride indoors on your pet or clothing
  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores thrive on moisture and when exposed to water, can quickly grow into colonies. These colonies may produce allergens and irritants.

If you have a mold problem in your home or business, we can inspect and assess your property.

See Signs of Mold? Call Us Today – (909) 399-9057  

24-Hour Water Damage Help At Your Service

3/28/2018 (Permalink)

A flood can happen anywhere, anytime. It is as common as a slow leak from the restroom.

The last thing you would ever want to happen at 3am in the morning is to have a leak in your home. This could ruin your carpet, hardwood floor and furniture. The truth is that water damage can spread fast and needs to be professionally removed within 72 hours of the leak happening. If the affected area is left untreated for longer than this amount of time, it can lead to bigger problems, an empty wallet and one huge headache.  

We are here to tell you it does not have to be stressful. Don’t go at it alone! Avoid all of this by giving your friendly Claremont/Montclair SERVPRO a call at 909-399-9057. Have an emergency? We are here to help 24 hours a day, 7 days a week.

Hardwood Floors to All-Wooden Doors

12/20/2017 (Permalink)

Refinishing a hardwood floor.

Hardwood flooring and wooden doors/trim can give any house a beautiful, warm touch. But keeping them shiny, and scratch free can be a difficult feat. Here's some tips to help you with the upkeep of your wood floor and decor. The first step would be to use a soft dust mop or vacuum to remove dirt, dust, pet hair, and any other debris that could potentially scratch the floor. Since this doesn't remove built-up grime, scuff marks, and minor scratches. We suggest a commercial grade, liquid floor cleaner (You can also make your own cleaner by mixing one part vinegar to 10 parts warm water. Then add a few drops of liquid Castile soap and viola, homemade floor cleaning). For other deep scratches, dark scuff marks, and faded hardwood flooring, Call your local SERVPRO today. See what we can do for you!

Cleaning Your Air Ducts, Is it Really ?That Important?

12/15/2017 (Permalink)

Ever think about what inside your air vents could look like?

Did you know that, in certain circumstances, Duct Cleaning can increase your efficiency by up to 40%? That's a lot of money back into your pocket every month. Duct Cleaning is a process that can differ depending on each air system we come across, but the end result is the same... clean-air, and a more healthy home and atmosphere. We use special equipment to ensure safety of the air quality in your home. This includes special filters, ventilation equipment, containment barriers, and more. (For safety reasons, professional duct cleaning is often performed when your home is unoccupied, such as nights and weekends)

Here are some preventative actions you can take to reduce your need for Duct Cleaning.

1. You should be changing your air filter on the regular.

2. Try to always maintain good housekeeping practices, including regular cleaning/dusting to reduce the likelihood of contaminants.

3. Have your duct-work routinely inspected, and regularly schedule professional maintenance.

Carpet Cleaning 101

12/4/2017 (Permalink)

Our "Magic Wand" that makes dirt, bacteria, and various carpets bugs disappear.

Carpet flooring is essential to most-any home, yet is often found to be the most bacteria ridden place. We usually suggest getting carpets thoroughly cleaned at least once every 6 months. Yet most people either never, or very rarely even think of it at all. (and no, vacuuming does not count as Carpet Cleaning). The air blown from a standard household vacuum if often a beacon, just shooting out germs into breathing air. Side Fact: The "Five-Second Rule" is a myth and it is proven that on carpet, bacteria can live and thrive for more than four weeks... that's more like 2,419,200 seconds. 

Now, these facts are not to scare people. But to more inform everyone of the safety hazards (including bacteria build-up), and some simple way to minimize exposure, and keep YOUR home clean! 

SERVPRO offers a Deep Carpet Cleaning. Using only state-of-the-art equipment, the most powerful stain removers, disinfectants, and deodorizers. Contact your local SERVPRO for a quote now!

Carpet Cleaning 101

12/4/2017 (Permalink)

Oh no! Red Wine on the White Carpet.

As Microbiologists have proven, carpets can hold a lot of bacteria, various bugs, and can become visually stained with ease. SERVPRO's best advice is to clean carpets before they become totally saturated with dirt/soil/bacteria. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the carpet fibers. If you wait until your carpets become too dirty, the carpets may never be brought back to their former appearance. Side Fact: If you spill red wine on your carpet, the best course of action is to pour white wine on top, this creates the initial condition of the red wine making it easier to remove. Then dab with paper towel. Repeat process until stain is removed.

Have pet stains? Spilled juice on the wall-to-wall carpet? SERVPRO is here to help. Call us today. With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you!

Do you know where your main water shut off valve(s) is located?

11/13/2017 (Permalink)

This is an example of the tag we would use on your main shut offs!

Well, do you? Learning how to shut off your home or business's main water line in an emergency can avoid costly water damage and save you lots of time, stress, and money. Over 110 gallons of water can flow out of a broken 1" pipe Every. Single. Minute. Do you see how knowing where, and knowing how to shut off the main water line as quickly as possible is so important? Good. Now, if you do not know where your shut off valve(s) are located, dont worry! You can always call your local SERVPRO branch to come locate, tag, and explain how to properly shut off the main water valve(s) for you. We will put a bright tag on it, so there is never confusion. With all the numbers you might need for a water related emergency. Call the number below to get your lines tagged with SERVPRO!

(909)399-9057

Restoring Your Claremont / Montclair Commercial Property After A Water Damage Event

4/17/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

 

 

Flooding and water damage events at Claremont and Montclair commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Claremont / Montclair

SERVPRO of Claremont / Montclair specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Meet our Staff

http://www.SERVPROclaremontmontclair.com/employee-photos

Our Certifications

  • SSI - Substrate Subfloor Introduction
  • RCT - Rug Cleaning Technician
  • OCT - Odor Control Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • CMT - Commercial Carpet Maintenance Technician
  • ECTP - Employee Certification Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • HST - Health and safety Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • IICRC Certified Firm
  • CRT - Color Repair Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • SCI/SPI/SEN - Carpet Inspector
  • AMRT - Applied Microbial Remediation Technician
  • LCT - Leather Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • OSHA - Other Training
  • MSI - Marble and Stone Inspector
  • RRT - Carpet Repair & Reinstallation Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician

Faster to your Claremont or Montclair Water Damage Event

4/17/2017 (Permalink)

SERVPRO of Claremont / Montclair provides 24 hour fire and water damage restoration service

 

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Claremont / Montclair provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Claremont / Montclair arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (909) 399-9057

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Claremont / Montclair

SERVPRO of Claremont / Montclair specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Does Your Home or Business Have A Mold Problem?

3/30/2017 (Permalink)

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:



  • Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.



If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today at SERVPRO of Claremont/Montclair


(909) 399-9057

Claremont/Montclair Smoke and Soot Cleanup

3/30/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home or Business

 

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Claremont/Montclair will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at (909) 399-9057

Our Highly Trained Restoration Specialists can restore any home or business in Claremont and Montclair

3/30/2017 (Permalink)

We are an IICRC Certified Firm

 

 

SERVPRO of Claremont/Montclair is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Claremont/Montclair

SERVPRO of Claremont/Montclair specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

3/28/2017 (Permalink)

SERVPRO of Claremont/Montclair provides 24 hour fire, water and mold damage restoration and is ready to respond Body:

 

 

SERVPRO of Claremont/Montclair is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (909) 399-9057

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Claremont/Montclair has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Claremont/Montclair

SERVPRO of Claremont/Montclair specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

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