Recent Posts

An Unrelaxing Day at the Spa

6/19/2019 (Permalink)

After placing air movers and a dehumidifier in this spa, we saved the hardwood floor and drywall and prevented mold from growing.

When we think of the spa, we think of facials, manicures and the pedicures that relax us and makes us say ah! This was not the case when we received an emergency call from an Upland, California spa. In the wee hours of the morning and before they opened, our technicians could already tell that the hardwood flooring towards the back of the shop was beginning to buckle. In fact, ½ foot of the wall was beginning to swell from the bottom up. Our team immediately placed air movers and a dehumidifier near the areas that detected moisture.

The spa owner received a call from a neighboring business saying that there was water dripping from out of the front door. When the owner got to her place of business, the water heater had been leaking and there was water everywhere. She remembered us from a business card her friend gave to her and she gave us a call right away. It was great that she did because it saved her thousands of dollars in the long run.

If she had not called us when she did, she would have more than likely had mold beginning to grow. Good call! Avoiding more damage to your place of business or commercial building will always give you an “ah” of relief!  

The 1-4-8 Rules of Service

6/11/2019 (Permalink)

Our team can handle disasters big or small.

Anything from mold in your home to a recent fire can be emotionally draining. Our SERVPRO of Claremont/Montclair team understands how traumatic it can be to deal with an emergency like this. We will help you get through this by always applying the 1-4-8 rules of service. In an event that there is water damage, fire damage or mold, our corporate office will reach out to us. Within one hour, our office team will get in contact with you to set up service. From there, our technicians will be on-site to start mitigation services. Within 8 business hours of our on-site arrival, our certified technicians will have inspected the premises and will have provided a thorough explanation of what we found and what the best next step is.   

The SERVPRO of Claremont/Montclair team strives to abide by these rules and to ensure that the damage is removed and restored fast and right the first time. If you have any questions regarding a restoration emergency, do not hesitate to give us a call at 909-399-9057. We are happy to help!

Hot Oil and Fire Just Don’t Add Up

6/10/2019 (Permalink)

A small kitchen fire turned into something bigger. This is the aftermath of a pan on fire being thrown out this luxury apartment.

Looking at the damage a fire does to someone’s home is heartbreaking. Not to mention what it does to the tenant’s emotional state of mind. This was true for the tenants of this luxury apartment. The young couple living here was cooking dinner and the oil, when suddenly some of the oil contacted the fire. This caused an instant fire to the pan. Out of panic, they ran to the front door and threw it out. Unfortunately, this made matters worse and ignited another fire.

Our fire technicians lucky enough saved everything they could including a lot of the drywalls and furniture. About 4 days later, the entire apartment looked like an entirely different place. The tenants had tears of joy instead of from the traumatic experience. They were very thankful, and the property manager vowed to use us again in case an emergency ever happened again. 

Cigarette Fire in Rancho Cucamonga

6/7/2019 (Permalink)

Accidents happen. If you have recently experienced a fire in your home, give us a call and set up an appointment with us.

When approaching this Rancho Cucamonga condominium, our fire restoration technicians could still smell the recent blaze from down the street. When they approached the entrance, they immediately had to put on masks since the smell was so strong.

The fire was caused by a cigarette that was still lit. The owner thought he had put it out before he took a nap, but unfortunately that was not the case. Thank goodness he was safe and sound, but from a small ember of the cigarette, it lit a curtain on fire. After quickly extinguishing it, he gave us a call right away. After inspecting the damage, we got to work. We cleaned the entire affected bedroom with our specialty products. We used our SERVPRO sponges to clean all the soot and ash off the walls, cleaned out the HVAC and air ducts as well as fogged afterwards to make sure the smoke smell was no longer there. The owner was very pleased when he found his home just the way it used to be.

Accidents happen all the time. If you have recently been victimized by a fire in your home or office, give us a call at 909-399-9057 to schedule an inspection – we are here to help.   

Fuzzies Under the Kitchen Sink

5/23/2019 (Permalink)

From the looks of it, mold began growing right under this sink.

It seemed like the end of the road for this kitchen sink. After receiving a phone call explaining the damage under this sink, we went out to inspect it at once. After the musky smell had settled, the mold technicians found the green and black fuzzy stuff everywhere. We had our client sign some paperwork and got to work immediately.

After we contained the affected area, our technicians put on their PPE suits and masks and tackled the problem area. After some minor demolition (only the bottom of the sink) and a few air scrubbers to clean the air of mold spores, this kitchen was saved.

Mold can be found in moisture prone areas of the home and office including under sinks, ceilings (where pipes run through), water heaters and even behind the washer and dryer. Give us a ring at 909-399-9057 to schedule an inspection with us today.    

Corroded Pipes Can Only Mean One Thing…

5/21/2019 (Permalink)

Don’t let a broken pipe create so much moisture that mold begins to grow! Give us a call and let our experts look at the damage today.

When you begin to see water emerging from the kitchen floor, or when there is water coming from the ceiling of your two-story home, that is probably because an old pipe has cracked. After time, pipes throughout the home (and even places of business) will corrode and eventually crack over time. After the water has emerged up and into your home or office, it will cause moisture – the breeding ground of mold.

Before mold has a shot at rapidly growing and running amuck, it can be avoided by taking care of the leak immediately. After a plumber has stopped the leak, our air movers will completely dry all moisture. This will avoid any mold issues or musky smells from happening. Of course, each phone call we receive from customers are unique and it goes by a case by case basis. But whatever the situation may be, rest assured that we will solve your water damage issue before it gets any worse. Give our office a call at 909-399-9057 to schedule an inspection with one of our technicians and give us a try.           

Power Washing a Mudslide Out of a Garage

5/15/2019 (Permalink)

After removing the frozen mud out of this homeowner’s garage, we did a power wash to make sure it was completely out.

The continuous rains has done some damage throughout the mountain area including Big Bear. The unfortunate thing about rain in the mountains is that it freezes. When the sun comes out, it melts the snow and turns back into its liquid form which can cause big problems for homeowners and business owners alike. One of the Big Bear residents suffered not only the excess water in his garage, but also mud that froze in it.

Our team of technicians strategized on how we could take it out. Finally, we found the easiest way to do it is to do it the old fashion way-start shoveling it out. Once all mud was removed, we removed the affected area of the walls that could not be saved, and power washed it down. This job was one of the more challenging ones because of the frozen mud, but we completed it in no time and got this homeowner’s cabin back to the way it was.  

We Go Where No Man Has Gone Before

5/15/2019 (Permalink)

Our technician went under the house in the crawlspace to remove wet, molded insulation.

From attics full of vermin to crawlspaces under the house, SERVPRO of Claremont/Montclair’s remediation technicians go where no one else will. We get to the bottom of the problem and will usually fine where the cause of loss is coming from. We gear up in our PPE (personal protective equipment) suits, put our specialty filtered masks on to prevent inhaling toxic spores and are ready to go. 

This particular home had an old pipe crack under a bedroom, where a leak began. All insulation had to be removed since it was soaked and had begun to grow mold. We sprayed our special formulated antimicrobial spray all along the affected areas to make sure mold did not grow back. After the work was done, this homeowner was thrilled to see that the leak was no longer costing him time, headaches and money.        

Bringing Down Moldy Insulation in an Ontario Warehouse

5/14/2019 (Permalink)

A shot of our remediation specialist cleaning up debris from the molded insulation.

When we first scoped out the 12,000 square foot warehouse for mold, we began thinking of the strategies we would use to remove it from the ceiling. The warehouse had a roof leak that was never discovered until it was too late. The leak had absorbed the insulation in the ceiling, which caused the mold to grow throughout the entire area. After a detailed overview of the tasks that needed to get this commercial building back to its original state, we got to work fast (since mold can grow from moisture within 24-48 hours).

We began the mold remediation process by first gearing up in our PPE suits. From head to toe, our remediation technicians are covered to protect them from any mold spores floating in the air. These mold spores will float in the air once the mold is disturbed. We brought in a cherry picker to help us bring down the insulation throughout the roof. At the end of this challenging job, all affected insulation and mold was removed. After the owner of the building did a walk through with us, he was very pleased with the work we did.

If you are experiencing a mold problem, do not hesitate to give us a call at 909-399-9057 to schedule an inspection.       

When the Snow Storm Passes, the Water Damage Stays

5/13/2019 (Permalink)

A mudslide invaded this Big Bear home. Luckily, our team of experts were all over it.

The rain and snowfall looked never ending for the mountain communities that make up Big Bear and Big Bear Lake, California. This is just a glimpse of the 1,000 homes that were affected by water damage, mud slides and mold. There was a lot of work to be done on this specific house including a pack out of all the contents both inside and out, removing all the mud that invaded the home from the mudslide, detail cleaning as well as a pack in of their personal belongings. This was no easy task to get this home back to the way it was, but nothing is impossible for our team. Our client was overjoyed with the results of her home and thanked us-the most valuable thing we cherish.

When a water damage emergency strikes, call the professionals at 909-399-9057.