Recent Posts

How important is it to Clean Your Air Ducts and HVAC?

12/13/2019 (Permalink)

The inside of a very dirty and dusty air vent. Overtime, air ducts collect dust. This makes the perfect place for bacteria, allergens and even mold to grow.

Cleaning the air duct system is essential to breathing clean, fresh air in your home and office. It can just as easily be forgotten about – until the dust and allergens begin to disrupt the air quality. How can you tell if your HVAC system needs cleaning? One factor to look out for is if every time you turn on your air conditioner unit or heater, a small amount of dust blows out. Another thing to look out for is a musty smell coming from the air ducts. 

You may be asking if it is really that necessary to clean the air ducts. We here at SERVPRO Claremont / Montclair want you to know it is extremely important. Fine particles of dust collect on the surfaces of vents, coils and motors. This makes the perfect breeding place for bacteria to run amuck. Over time, allergens, dander from pets, hair and even mold can grow in HVAC systems. Those who have allergies, or experience unexplained symptoms, can also be indications that your air ducts need to be cleaned.

If there is smoke from nearby fires around, we highly recommend having your air ducts and HVAC system cleaned. Just like smoke, ash and soot can easily blow through the air and into your units. This can be a definite health hazard and is unhealthy to breathe in for anyone.      

To prevent this from happening, it is important to periodically check how your air ducts are doing. If they require a thorough cleaning, schedule an appointment at 909-399-9057. 

We Help You From Beginning to End

12/4/2019 (Permalink)

Green air movers drying puddles of water in an office. We are here to help you with your restoration emergency 24 hours a day.

We Are with You Every Step of the Way

To deal with matters like mold growth from a leak or a natural disaster causing damage to your home or business can cause a lot of stress. We all have busy schedules and emergencies like this can seem like the cherry on top. Although these treacherous times can cause stress, SERVPRO of Claremont/Montclair cares and understands how important it is to get things back to normal.

For business owners, we understand that time is money and the longer your business is out of commission, the worse it is. When we are on the job, your business will be up and running in no time at all. Our restoration team gives you peace of mind and will always let you know what the next step is. 

Every homeowner we work with is always aware of our game plan. It is procedure to do a walk through with them and show what work needs to be done, if we can save or restore any part of the affected area and if the insurance claim will (or will not) be covered for the damage. When you call our office, we will ask you to provide as much information as possible about your situation (fire damage, smoke damage, water damage, mold, etc.). From there, we will schedule an appointment to send one of our knowledgeable technicians out to you. If it is an emergency, we offer 24-hour emergency services and will get to you fast. We will always give you our honest recommendations of work and make sure you understand the process every step of the way. That is the SERVPRO way.       

SERVPRO’s Work is Known Both National and International

12/4/2019 (Permalink)

A technician pulling insulation from the ceiling and dropping it on the floor. SERVPRO is a national and international name in restoration you can trust.

When Ted and Doris Isaacson first opened SERVPRO in 1967, they never knew the small paint shop would grow into the restoration giant it is today. With a background in both cleaning and restoration, their Sacramento, California painting business soon transformed into a franchisor of cleanup and restoration specialists. After the very first SERVPRO was franchised in 1967, the brand has not stopped growing since.

A recognized restoration brand throughout the United States and Canada, SERVPRO’s work for water and fire damage is trusted and respected by business owners and homeowners alike. Each franchise is locally owned and operated including SERVPRO of Claremont / Montclair. We are known to make any size disaster look “Like it never even happened.” through our professionalism, expertise and state of the art equipment. You can trust that our experience will give you peace of mind. Give us a call at 909-399-9057 to schedule an appointment today.   

How to Make Your Hardwood Floors Shine - The SERVPRO Way

12/4/2019 (Permalink)

A kitchen with shiny multi-colored brown hardwood floor. The secret is all in our SERVPRO hardwood floor cleaner. It makes any wood floor shine like new!

Whether it is oak, cherry wood or hickory, hardwood floors can be a great investment for longevity if you take care of them. A hardwood floor in your home can really make any living space come to life. When cared for properly, the wood gives off a shine, creating a different feel to your home or office. In time however, all the buildup from oil, dirt and grime remain stuck on the wood, leaving it to look cloudy and dull.

SERVPRO of Claremont / Montclair has a secret wood cleaning formula that will remove all the tough buildup from months past. We highly recommend that all wood floors receive a deep cleaning at least twice a year. If you are in an office or commercial building, we would shoot for once a season due to high foot traffic. As part of our cleaning services our experienced techs use specialty tools to catch every inch of buildup, making any hardwood floor shine like new.

For more information on our cleaning services for your home or office building, please give us a call to schedule an appointment today!    

Fire and Ash Cleaning in the I.E.

12/2/2019 (Permalink)

A technician wiping down walls with sponge to get rid of ash. We use special sponges to wipe off any ash that may be on the walls of the home.

When first learning about a fire that ignited at this Jurupa Valley, California home, we were confident we could help the couple. Since a series of brush fires affected many homes in the Inland Empire, we were called to help as many people as we could. This particular home was one of them. 

We walked the entire home with the homeowners and answered every question they had about what needed to be cleaned. Our professional fire techs used special cleaning products and soot removing sponges to deep clean every inch of the rooms in their home. Every single peace of content found in their home was sent to be professionally dry cleaned and the rest we personally cleaned.

It took our crew under 5 days to clean evert inch of this two-story home, leaving it sparkling clean and smelling great. SERVPRO of Claremont/Montclair restored their home back to the way it was and we can for you too. Give us a call at 909-399-9057 and speak to one of our restoration specialist about all cleaning services.   

An Overview of Our Restoration Cleaning Services

12/2/2019 (Permalink)

A technician pictured in a PPE suit. Our experts get equipped in PPE suits to protect themselves from hazardous contents.

When things become too overwhelming in the kitchen or garage, it can be confusing to know where to start. Luckily, our technicians know just what to do for you in these times of need. Everything from content inventory, deep cleaning, fogging and throwing waste away, our cleaning services will help you make life easy again.

Situations can get dangerous at times, which is why we are the few restoration companies that offer biohazard services to the area. We have the right protective suits to make sure any toxic products will be disposed of properly and the right way. We also service homes and offices for hoarding, graffiti and vandalism, crime scene, HVAC and more.

When things get out of hand in your home or commercial building, let SERVPRO of Claremont/Montclair be the solution. 

Why You Need a SERVPRO ERP

11/4/2019 (Permalink)

Flyer for the SERVPRO Emergency Ready Profile. Signing up for SERVPRO's Emergency Ready Profile is fast, easy and free. Contact our office to set yours up today.

Having your home and business prepared for any disaster is part of how SERVPRO is always looking out for you. We offer our customers and business owners alike something called ERPs or Emergency Ready Profiles. With an Emergency Ready Profile, you will be able to create a plan of action in case an emergency strikes.

What Is an ERP?

With SERVPRO’s Emergency Ready Program, you will be minimizing the time for our team to get to you. With one app, you can enter your home and/or business address, the square footage, and your contact information.

What are the Benefits?

If there was ever an emergency, we would be able to look your property information up fast and easy. This includes where each of your water shutoff valves are located throughout the property. This can limit the amount of time your business is closed due to the aftermath of cleaning and renovating after a disaster. Get back to doing what you do best in a shorter amount of time with our ERP app.

How Do I Get Started?

You can get started with your ERP today by contacting the SERVPRO of Claremont/Montclair office and a representative will help you set it up. Once your account is setup, one of our friendly staff members will reach out to schedule your facility’s free assessment.   

An Unrelaxing Day at the Spa

6/19/2019 (Permalink)

After placing air movers and a dehumidifier in this spa, we saved the hardwood floor and drywall and prevented mold from growing.

When we think of the spa, we think of facials, manicures and the pedicures that relax us and makes us say ah! This was not the case when we received an emergency call from an Upland, California spa. In the wee hours of the morning and before they opened, our technicians could already tell that the hardwood flooring towards the back of the shop was beginning to buckle. In fact, ½ foot of the wall was beginning to swell from the bottom up. Our team immediately placed air movers and a dehumidifier near the areas that detected moisture.

The spa owner received a call from a neighboring business saying that there was water dripping from out of the front door. When the owner got to her place of business, the water heater had been leaking and there was water everywhere. She remembered us from a business card her friend gave to her and she gave us a call right away. It was great that she did because it saved her thousands of dollars in the long run.

If she had not called us when she did, she would have more than likely had mold beginning to grow. Good call! Avoiding more damage to your place of business or commercial building will always give you an “ah” of relief!  

The 1-4-8 Rules of Service

6/11/2019 (Permalink)

Our team can handle disasters big or small.

Anything from mold in your home to a recent fire can be emotionally draining. Our SERVPRO of Claremont/Montclair team understands how traumatic it can be to deal with an emergency like this. We will help you get through this by always applying the 1-4-8 rules of service. In an event that there is water damage, fire damage or mold, our corporate office will reach out to us. Within one hour, our office team will get in contact with you to set up service. From there, our technicians will be on-site to start mitigation services. Within 8 business hours of our on-site arrival, our certified technicians will have inspected the premises and will have provided a thorough explanation of what we found and what the best next step is.   

The SERVPRO of Claremont/Montclair team strives to abide by these rules and to ensure that the damage is removed and restored fast and right the first time. If you have any questions regarding a restoration emergency, do not hesitate to give us a call at 909-399-9057. We are happy to help!

Hot Oil and Fire Just Don’t Add Up

6/10/2019 (Permalink)

A small kitchen fire turned into something bigger. This is the aftermath of a pan on fire being thrown out this luxury apartment.

Looking at the damage a fire does to someone’s home is heartbreaking. Not to mention what it does to the tenant’s emotional state of mind. This was true for the tenants of this luxury apartment. The young couple living here was cooking dinner and the oil, when suddenly some of the oil contacted the fire. This caused an instant fire to the pan. Out of panic, they ran to the front door and threw it out. Unfortunately, this made matters worse and ignited another fire.

Our fire technicians lucky enough saved everything they could including a lot of the drywalls and furniture. About 4 days later, the entire apartment looked like an entirely different place. The tenants had tears of joy instead of from the traumatic experience. They were very thankful, and the property manager vowed to use us again in case an emergency ever happened again.