Recent Storm Damage Posts

Power Washing a Mudslide Out of a Garage

5/15/2019 (Permalink)

After removing the frozen mud out of this homeowner’s garage, we did a power wash to make sure it was completely out.

The continuous rains has done some damage throughout the mountain area including Big Bear. The unfortunate thing about rain in the mountains is that it freezes. When the sun comes out, it melts the snow and turns back into its liquid form which can cause big problems for homeowners and business owners alike. One of the Big Bear residents suffered not only the excess water in his garage, but also mud that froze in it.

Our team of technicians strategized on how we could take it out. Finally, we found the easiest way to do it is to do it the old fashion way-start shoveling it out. Once all mud was removed, we removed the affected area of the walls that could not be saved, and power washed it down. This job was one of the more challenging ones because of the frozen mud, but we completed it in no time and got this homeowner’s cabin back to the way it was.  

When the Snow Storm Passes, the Water Damage Stays

5/13/2019 (Permalink)

A mudslide invaded this Big Bear home. Luckily, our team of experts were all over it.

The rain and snowfall looked never ending for the mountain communities that make up Big Bear and Big Bear Lake, California. This is just a glimpse of the 1,000 homes that were affected by water damage, mud slides and mold. There was a lot of work to be done on this specific house including a pack out of all the contents both inside and out, removing all the mud that invaded the home from the mudslide, detail cleaning as well as a pack in of their personal belongings. This was no easy task to get this home back to the way it was, but nothing is impossible for our team. Our client was overjoyed with the results of her home and thanked us-the most valuable thing we cherish.

When a water damage emergency strikes, call the professionals at 909-399-9057.

Being Prepared for an Outage After a Storm

4/11/2019 (Permalink)

A battery operated handheld flashlight should always be included in your emergency storm kit.

One of the things we can’t control is the weather. While Mother Nature always has a way of making rain and thunderstorms create chaos, there are a few things to keep in mind. Before the big storm hits, make sure you are prepared for an outage. The tips below will help you prepare and know what other nifty things to have on hand.

  • Keep a flashlight with batteries close by
  • Have a non-electric can opener on hand
  • Guarantee a 2-week food supply is made up of of canned / packaged goods
  • To add onto the food supply, always keep a 2-week supply of water for every person in your household
  • Have a battery – powered radio handy for the latest news
  • Open the refrigerator as little as possible during outages. This will allow food to last longer

If the storm has already hit, please give us a call at 909-399-9057 so we can help you on what to do next.

How Our Team Reverses Water Damage

4/9/2019 (Permalink)

Our water technicians are shown extracting water from a roof that caved in after a rain storm.

SERVPRO® requires all water restoration specialists to go through extensive training and classes to understand the science of water extraction and the drying process. After calling our 24-hour emergency phone number, one of our experienced professionals will respond quickly to guide you on what to do next.

Assessing the Property

Our team is more than happy to inspect any affected areas in your home or office. We make the process as smooth and easy as possible for you. Our technician will discuss everything they find as well as your options.

Water Removal Process  

With the power of our commercial grade vacuums and pumps, hundreds of gallons of water can be removed with ease. This includes extracting the water, removing areas that come back positive for mold and drying it back to the original state. What’s more, we will always let you know what we’re working on-every step of the way.  

Excellent Results, Happy Clients

Over the years, SERVPRO of Claremont / Montclair has been helping customers in their most stressful times. With expertise and professionalism, our water damage technicians are highly trained in delivering fast, effective results to guarantee happy customers.

You Don’t Want to Do This When Storm Damage Hits

4/9/2019 (Permalink)

Storm damage can happen when you least expect it. Follow our tips to avoid further damage.

Rain and storm damage are usually the last thing on your mind-until it happens. There are many tips on what to do in case a storm hits, but what about after? We’re taking a look at what NOT to do after the rains hit and water has found its way into your home and furniture.

When Water Damage Strikes from the Rain:

  • Never use household appliances or turn the television on. The water has most likely soaked through the carpets and flooring. This can cause an electrical hazard to you and your loved ones.
  • Hang things like furs and leather goods. Leaving them in place can cause worse damage to them
  • Items like books, magazines or other goods that can run colored ink should be picked up off wet floors and carpets as they can stain
  • Water removal requires advanced equipment – NEVER us a household vacuum cleaner to remove water

Keep these tips in mind until our SERVPRO Claremont / Montclair team arrives to restore the damage (which is usually within the hour). For more information on storm and rain damage tips, give us a call at 909-399-9057.

What to Do with Storm Damage Until Help Arrives

4/9/2019 (Permalink)

Storm damage can damage your home, but it can also damage your belongings like carpets and furniture.

After the rainfalls hit, you and your family’s safety are always the #1 concern and priority. Here are a few things you can do to protect your loved ones from harm.

  • Be careful. The most common concerns are electrical and “slip and fall” hazards
  • Keep away from outside walls and tall trees outside, as they may have been damaged by the storm
  • Ask yourself if it is safe to stay in the house
  • Wet materials can be very heavy. Be extra careful when picking them up. Side Note-only do activities that are safe for you to do.

We understand how stressful an event can be. Reach out to us at 909-399-9057 and we will guide you on what the next step is and what to do next.

Be Stormed Prepared

4/12/2018 (Permalink)

Being prepared with a battery operated flashlight in your storm kit will be most beneficial when an emergency hits.

One thing we cannot control is the weather. And while Mother Nature has a way of making storms wreak havoc, there are a few things to keep in mind. Before the big storm hits, be prepared in case there is an outage:

  • Check for any storm warnings and weather advisories
  • Have a battery – powered radio handy for the latest news
  • Keep a flashlight with new batteries close by
  • Add a non-electric can opener
  • Guarantee the flood supply of canned / packaged
  • Open the refrigerator as little as possible during outages. This way food will last longer.
  • Always keep a two-week water supply for every person in your household

If a storm has already hit, please reach out to us at 909-399-9057 so we can help you on what to do next.

What To Do Until Help Arrives

4/12/2018 (Permalink)

The stress from storm water invading your home is troublesome but we are here to help.

After the storm has hit and gone, you and your family’s safety are always the #1 concern and priority. Here are a few things you can do to protect your loved ones from harm:

  • Wet materials can be very heavy. Be careful when picking them up.
  • Only do activities that are safe for you to do.
  • Ask yourself if it is safe to stay in the house
  • Be careful. The most common concerns are electrical and “slip and fall” hazards
  • Keep away from outside walls and tall trees outside, as they may have been damaged by the storm.

We understand how stressful this event can be. Reach out to us at 909-399-9057 and we will guide you on what the next step is and what to do next.

Tidying Up After the Central California Storms

4/12/2018 (Permalink)

Not a trace of ash or soot was found after this restoration job in Central California.

When the fires up in central California hit, it made this area even more vulnerable to extreme damage. Many of these homes experienced a lot of ash and soot from them. It was not the most ideal when the remainder of it all mixed in with the rain. This caused a very muddy and toxic mess for the homeowners.  Only the most experienced specialists were sent to the jobs requesting restoration help. They traveled from Claremont all the way up to the central part of the state in order help these homeowners in need.

Under the supervision of Dylan, the very experienced production manager of the team, every piece of debris was sucked up off lawns, water was professionally extracted, and ash was carefully removed by our advanced cleaning equipment.

We have not had a job that was too big, and we did not have our customers fully satisfied. Give us a call at 909-399-9057 and see how we can guide you with your emergency.  

Storm Damage and What NOT To Do

4/12/2018 (Permalink)

Never attempt to vacuum water up with a household vacuum cleaner. Leave the dirty work to us!

Storm damage is the last thing on your mind until it strikes. There are many tips on what to do in case a storm hits but what about after? Today, we want to focus on what NOT to do after the storm hits and water has gotten into your home:

  • Hang furs and leather goods. It is not a good idea to love them in place
  • Never leave books, magazines or other colored items on wet floors or carpets
  • Water removal requires advanced equipment – don’t us a household vacuum cleaner to remove water
  • Never use household appliances or turn the television on. The water most likely has soaked through the carpets and flooring. This may cause an electrical hazard.

These are all great tips to do until we arrive (which is pretty fast). For more information, give us a call at 909-399-9057.