What our Customers say...
Dylan and the rest of the team were great. Dylan took the time to explain everything in detail and he checked on the dehumidifiers often and removed them as soon as it was possible. The guys that came to do the demo did an awesome job and left no mess and it had rained that day. Having to experience our second loss so close together in our newly purchased home and dealing with a not so great company for the first one, this company has restored our faith in customer service. Thanks for helping us in our time of need!
Great service the entire time we dealt with them. Very professional and kept me informed the whole time of what was going on. I would recommend to my family, friends and neighbors. Dylan and Juan kept me in the loop and were very professional.
Saturday morning water damage alert and Sue saved the day. We found wet drywall and some black mold and dirt from a leak in our plumbing.. We had no idea how to treat the emergency, but Sue and her team did. They came in less than 30 minutes, identified criteria for treatment, and gave us all peace of mind. Turns out we only needed a repair and thorough cleaning. Thank goodness for this professional team and their honesty. Would call them again anytime!
Sue and her team are awesome we had a horrible fire and she handled everything in a timely manner and provided awesome service to get our home back up. Thanks Sue!!!!
I had water damage in my home and SERVPRO was there to help me through it. It was a very stressful time for my husband and I as we had just bought our home, but Mike and Sue (the owners) assured me that their team will take care of everything, and they did just that! SERVPRO was at my house an hour after I called to scope out the damages. Not only did they do the demo, but they are also contractors so they were able to do the repair and the reconstruction. They offer a variety of other services and I highly recommend them for any emergencies you may have in your home. If I could give them more than 5 stars I would.
Our experience with your SERVPRO staff could not have been better! Professional, knowledgeable and courteous-made all the difference! Thank you!
At the end of last year, our community of Montecito was hit with back-to-back disasters. We suffered a massive fire, which was followed by rainfall, that later lead to horrendous flooding and mudslides. Having been new to the area, my family had never dealt or seen anything like it before. We had to evacuate two different times, and temporarily move into a hotel.
Both times we came back to our home, it was an absolute mess. The first time we came back, it was after the fire and ash had covered our entire roof, driveway, and patio areas. Everything had a black hue on it, and the smell of smoke was still extremely potent in the air. We then called SERVPRO (having seen their bright green trucks drive all over town) to come sweep, vacuum, clean, and finally pressure-wash our entire home, top-to-bottom. Sue and her team did an absolute amazing job and left my home as clean as it could be (given the conditions).
Just as we thought the disaster was over, and was starting to move back into our home, the rainfall began. Our house had been jeopardized and we were asked to evacuate once again.
After the rainfall had passed, the flooding receded, and the streets were (mainly) cleared of mud, we were allowed access back into our home. Once again, we had no clue what to expect and when we arrived at our home, mud had covered half of our drive-way, the sidewalk in font our home, and piled up on the street.
By the next day after contacting Sue from SERVPRO, she already had her team stocked with shovels and wheel barrels, shoveling dirt out of my driveway. Within a few hours of arrival, my driveway and sidewalk was cleared of all mud and debris. They helped my family and I get through two different disasters and did it in a timely matter. I would, 10/10, highly recommend them to ANY of my friends and neighbors.
Had an accident with a small fire in the kitchen of my restaurant. It burned some of the wall and had to be restored. Gave SERVPRO Claremont a call and they walked me through the entire process. They answered all my questions which was great because I had a lot of them. The next morning they were out here looking at the damage, thank you for the great job!
SERVPRO of claremont/montclair is extremely professional and helpful. I had a fire damage in my apartment and they took care of everything from start to finish perfectly. Sue and her employees were over the top kind and did all their work proficiently. I was very satisfied with their work and the outcome in my apartment. it really does look like nothing even happened!
I had a small fire in my apartment and SERVPRO of Claremont/Montclair was there for me through it all. Very professional team from the workers to the management. Working with them was a great experience
I want to Thank the SERVPRO team for getting rid of the mold that I found in one of my bedrooms that I used for storage. I found it in the bottom corner of the wall when I was taking one of my containers out. As I moved more boxes away from the wall there it was black stuff all on the bottom of the wall. I called SERVPRO of Claremont and they were here in about an hour to check it out. They got rid of it and by the end of the week it was all gone. Thank you guys for doing an excellent and professional job.
It was scary to experience a fire in my home, but even scarier when the damage was done. I gave SERVPRO of Claremont a call and they helped me through the whole process. They are really professional and made my home look lovely to me new again. A+ service
Loved the service! Very professional and efficient. Answered all my questions and best part of all I didn't have to fill out a million papers. SERVPRO of Claremont really took care of me, talk about amazing service!
I want to take a second and post a great review about this business. they are right on time and share every detail of what is going on with the job. So professional!
I found a lot of mold in my kitchen and did not know what to do. I was out of town for work and found it when I smelled something moldy. It was late at night and tried calling different companies but no luck. Finally, I called SERVPRO Claremont/Montclair and they picked up right away. Sue was very helpful, professional and knew what she was talking about. They solved the mold problem for me right away. A big THANK YOU!
Quick to respond
I had water damage in my house at around 12 midnight and called SERVPRO of Claremont. They got back to me within 20 minutes. I then asked them to come to my home in the morning around 8am. They arrived at my house and I instantly felt some relief. They talked me through the entire process, helped me deal with my insurance company, packed out my house, and restored it back exactly the way it was before, if not better. I would highly recommend them to anybody dealing with a home disaster.
I was very satisfied with this team, incredible customer service I had water Damage in both of my rooms and I called SERVPRO they were in my location with in 45 minutes.. they did a great job.
We had water damage to our rental property and Sue was kind enough to offer to come to the property the same day I called to start drying off the place when another company wasn't able to come for 2 more days! By then, the damage would have been worse.
Long story short, my agent was able to send me someone else so I wasn't able to use SERVPRO Claremont/Montclair BUT I just want the Yelp Universe to know how kind and professional this particular franchise is.
Thank you again, SERVPRO and Sue!
Extremely professional, knowledgeable and communicates exactly what is needed during what can be a stressful time. Pays attention to detail. They have been assisting with a roof leak that has become much more extensive and damaging than first thought. Highly recommend for home emergency services!
Jose and the crew were Very Very helpful and Professional
Jose and the team were outstanding and very attentive to my concerns. Always prompt and professional.
SERVPRO operated in a very professional manner, they were able to extract 300,000 square feet of water within only a few hours. Great job! Would absolutely use them again.
Great job! Very courteous and did a great job leaving the areas very clean after removing the drywall.
Very good job!! Love the SERVPRO team!!
I was very satisfied with Sue and the staff
Very pleased with the great service
SERVPRO was able to clean the whole parking lot, filled with water and mud, and save my both of my stores that were highly affected by the damage.
Very Professional. When my whole house flooded, SERVPRO was able to dry everything on time, and restore my house quick and efficiently.
Excellent work and very satisfied
SERVPRO had a very very professional crew, extremely satisfied!!!
I was very satisfied with Sue and her team! She made the process as painless as possible.
Extremely satisfied with SERVPRO and their crew. Talked me through the whole process, step by step, and made me feel secure.
SERVPRO made me feel at ease when a cause for disruption came in my family's life. I could tell the training was proficient, and the work was professional.
My house seemed unfixable, and unsaveable. Completely burned by a fire. SERVPRO was able to save and clean my valuables, and helped repair my house and life back to normal.
Great job! Very professional, courteous, and will definitely recommend to friends and family.
Wonderful service and a fast response, could not ask for anything better!