Recent General Posts

Why You Need a SERVPRO ERP

11/4/2019 (Permalink)

Flyer for the SERVPRO Emergency Ready Profile. Signing up for SERVPRO's Emergency Ready Profile is fast, easy and free. Contact our office to set yours up today.

Having your home and business prepared for any disaster is part of how SERVPRO is always looking out for you. We offer our customers and business owners alike something called ERPs or Emergency Ready Profiles. With an Emergency Ready Profile, you will be able to create a plan of action in case an emergency strikes.

What Is an ERP?

With SERVPRO’s Emergency Ready Program, you will be minimizing the time for our team to get to you. With one app, you can enter your home and/or business address, the square footage, and your contact information.

What are the Benefits?

If there was ever an emergency, we would be able to look your property information up fast and easy. This includes where each of your water shutoff valves are located throughout the property. This can limit the amount of time your business is closed due to the aftermath of cleaning and renovating after a disaster. Get back to doing what you do best in a shorter amount of time with our ERP app.

How Do I Get Started?

You can get started with your ERP today by contacting the SERVPRO of Claremont/Montclair office and a representative will help you set it up. Once your account is setup, one of our friendly staff members will reach out to schedule your facility’s free assessment.   

Know Where To Shutoff Water Valves

11/12/2018 (Permalink)

Whether you're the homeowner or just renting, its always a good idea to know where the shutoff valves are in case an emergency occurs.

Shut off water valves in case of emergency.

Knowing where the shutoff valves are throughout your home and business can save you a whole lot of time and headaches. It is handy to know each one’s whereabouts, in case any flooding occurs or water overflow of any kind happens. It is also good to know how to turn off each of the valves, even if it is just for routine maintenance. We will go over some common valves you will find in your home or business and show you how to turn them off.  

The Meter - The meter is commonly found in residential homes towards the curb, near the street. It controls where your local city’s water begins and where it divides in your property. If you lift the lid, you will find the shut-off to the meter box, which controls the water of both the interior and exterior of the residence. This includes sinks, showers, sprinkler systems and pools, just to name a few.  

Main Service – Located at the “main service”, a water line goes up to the front of the house and connects to the hose bib or water spigot. If it can’t be found there, try looking in the garage too. Shutting it off will turn off the water inside your home, but not disturb irrigation outside.

Water Heater – The water in your water heater is given by the “main service” line. You can find the shutoff valve at the very top, next to the water flex lines.

Locating and shutting off the water supply is crucial if an emergency occurs. With a little bit of preparation, knowledgeable homeowners and business owners can have peace of mind.

Do you know where your main water shut off valve(s) is located?

11/13/2017 (Permalink)

This is an example of the tag we would use on your main shut offs!

Well, do you? Learning how to shut off your home or business's main water line in an emergency can avoid costly water damage and save you lots of time, stress, and money. Over 110 gallons of water can flow out of a broken 1" pipe Every. Single. Minute. Do you see how knowing where, and knowing how to shut off the main water line as quickly as possible is so important? Good. Now, if you do not know where your shut off valve(s) are located, dont worry! You can always call your local SERVPRO branch to come locate, tag, and explain how to properly shut off the main water valve(s) for you. We will put a bright tag on it, so there is never confusion. With all the numbers you might need for a water related emergency. Call the number below to get your lines tagged with SERVPRO!


Our Highly Trained Restoration Specialists can restore any home or business in Claremont and Montclair

3/30/2017 (Permalink)

We are an IICRC Certified Firm



SERVPRO of Claremont/Montclair is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Claremont/Montclair

SERVPRO of Claremont/Montclair specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.